Staff Machine Learning Engineer, GAI Search Relevance - Moveworks
ServiceNow2 months ago
Base Salary
$176k - $308k/yr
Responsibilities
- Create and optimize ranking features to improve search relevance metrics.
- Develop algorithm frameworks supporting diversified ranking features.
- Design platforms and tooling for parallel ranking experiments.
- Develop metrics to evaluate ranking performance.
- Collaborate with product, user experience, customer success, and engineering teams to identify and solve product and engineering problems.
Requirements
- Experience with traditional information retrieval techniques or machine-learning-based ranking models.
- Ability to analyze query logs and identify opportunities to improve search quality.
- Background in text processing, information retrieval, natural language understanding, or machine learning.
Benefits
- Base pay of $176,100-$308,200, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans, including flexible spending accounts.
- 401(k) plan with company match.
- Employee stock purchase plan.
- Matching donations.
- Flexible time away plan and family leave programs.
- Required to work in the office.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.