3 days ago
Base Salary
$168k - $245k/yr
Responsibilities
- Partner with enterprise customers to understand technical requirements and business goals.
- Design scalable AI solution architectures and guide customers through production deployments.
- Build integrations, prototypes, and reusable tools that accelerate customer success.
- Lead technical workshops and architecture discussions while troubleshooting complex production issues.
- Collaborate with Product and Engineering teams to communicate customer feedback and influence product enhancements.
- Create documentation, reusable best practices, and technical assets for future deployments.
Requirements
- Bachelor’s degree in Computer Science or a related technical field with 6+ years of relevant experience, or equivalent practical experience.
- Production-grade software engineering experience using Python and/or Java.
- Experience with APIs, distributed systems, cloud platforms, or backend development.
- Experience with AI tools such as Claude Code, Codex, or Cursor.
- Ability to troubleshoot and solve problems across multiple layers of the technology stack.
- Preferred experience deploying or supporting Generative AI, LLM, or Machine Learning applications in production.
- Preferred experience with Kubernetes, cloud infrastructure, observability, or MLOps.
- Preferred experience building customer-facing technical solutions, integrations, reusable developer tools, frameworks, or open-source contributions.
- Consulting, Solutions Engineering, or Technical Customer Success experience in enterprise environments is preferred.
- Excellent communication skills and ability to work directly with enterprise customers.
- Eligibility to obtain and maintain a U.S. government security clearance if required.
Benefits
- Medical, dental, and vision insurance, a 401(k) plan with Cisco matching contributions, paid parental leave, short- and long-term disability coverage, and basic life insurance.
- Employees may be eligible for Cisco restricted stock unit grants and annual bonuses for non-sales roles.
- Paid holidays, floating holidays, birthday leave, year-end shutdown, personal wellness days, vacation or flexible time off, sick time, family emergency leave, and optional volunteer days.
- The application window is expected to close on December 30, 2026.
Tech Stack
Categories
Forward Deployed
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.