Workato

AI Researcher

Workato
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2 months ago
Singapore, SingaporeSenior
H1B Sponsor

Responsibilities

  • Build and improve AI services using LLMs and custom machine learning models for production use cases.
  • Design, develop, deploy, and operate ML/LLM systems end-to-end.
  • Write testable, maintainable, and efficient Python code.
  • Improve validation, observability, and performance monitoring for ML services, including quality, latency, reliability, and cost.
  • Partner with product managers, platform engineers, and other stakeholders to ship AI-powered product capabilities.
  • Evaluate implementations to identify bottlenecks, bugs, and optimization opportunities.
  • Design controlled experiments and analyze results to improve AI-based products.
  • Contribute to technical design and code reviews.
  • Experiment with model behavior, prompting, retrieval, tool use, and orchestration strategies.

Requirements

  • Experience with tool-use agents or workflow-aware AI systems.
  • Experience building AI products in enterprise SaaS environments.
  • Experience with A/B testing and statistical significance techniques.
  • Experience with LLMOps/MLOps tooling and practices, including monitoring, evaluation pipelines, model rollout, and CI/CD.
  • Experience working with modern data warehouses such as Amazon Redshift and Snowflake.

Benefits

  • Flexible, trust-oriented work culture that emphasizes ownership and innovation.
  • Vibrant and dynamic work environment with employee benefits.

Tech Stack

Amazon RedshiftPythonSnowflake
Workato

About Workato

1,001-5,000 employees

Workato is the leading Control and Execution Platform for Enterprise AI – the neutral platform enterprises trust to put AI to work across their business. We connect to every app, system, and process your business runs on, with no data migration, no rip-and-replace, so AI can reliably orchestrate business processes in production, at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500, including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors, Workato turns 14,000+ enterprise systems into one governed execution layer. AI has solved reasoning. The next frontier is execution, with Workato.