about 3 hours ago
Los Angeles, CA, USASenior / Staff+
Base Salary
$150k - $200k/yr
Responsibilities
- Conduct technical and operational discovery with internal customers to define requirements, dependencies, and implementation risks.
- Translate financial and business problems into implementation roadmaps for commercial products.
- Work with third-party vendors to implement commercial products and ensure optimal configuration of COTS platforms.
- Hold vendors accountable to schedules and budgets, knowing when to escalate and when to course-correct.
- Lead data validation and UAT efforts, identifying root causes and resolving data mismatches.
- Communicate complex concepts clearly to both technical and operational stakeholders.
- Manage multi-threaded, complex projects and convey progress against goals and milestones.
- Execute system upgrades, patches, and change management processes with minimal disruption to operations.
- Serve as the voice of the customer to internal stakeholders across engineering, finance, sales, and product.
- Operate independently on ambiguous projects while balancing multiple concurrent workstreams.
- Apply AI and emerging technologies to accelerate analysis, documentation, troubleshooting, and execution.
- Document and maintain technical artifacts including system architecture diagrams and user guides.
Requirements
- Bachelor's degree in Computer Science, Information Systems, a STEM discipline, or 10+ years of professional experience in a related technical role.
- 8+ years architecting systems with distributed cloud architecture (AWS preferred but open to Azure, GCP).
- 4+ years leading complex enterprise platform implementations for ERP or CRM systems.
- 3+ years in an internal customer-facing role driving technical project leadership.
- Experience with enterprise resource systems, supply chain systems, financial management, or CRM systems.
Benefits
- Base salary range of $150,000 - $200,000 + equity in the company.
- Comprehensive benefits package including paid time off, medical/dental/vision coverage, and life insurance.
- Paid parental leave and many other perks.