9 hours ago
Base Salary
$93k - $210k/yr
Responsibilities
- Design, develop, and enhance backend services and customer-facing features for chat, ticketing, and live-agent workflows.
- Build APIs, data models, and service integrations supporting AI-assisted customer support experiences.
- Own bounded platform components and evolve service or SDK contracts for multi-tenant use.
- Debug service graphs, troubleshoot API and integration issues, and implement compatibility-safe fixes.
- Implement resilience, capacity, scalability, performance, testing, monitoring, logging, and observability improvements.
- Lead code reviews, provide technical guidance, mentor developers, and collaborate with engineering, product, stakeholders, and customers.
- Apply secure coding practices and perform maintenance, upgrades, patching, and vulnerability remediation.
- Independently manage work, prioritize deliverables, investigate issues, and recommend process improvements.
Requirements
- Experience designing and developing software, systems, services, APIs, and backend features.
- Working knowledge of software architecture decisions, development practices, coding standards, and the software development lifecycle.
- Ability to debug moderately complex software issues and troubleshoot API functionality, integrations, performance, and maintenance problems.
- Experience with functional and non-functional testing, quality assurance, error logging, monitoring, observability, and performance profiling.
- Ability to implement API versioning, lifecycle, interoperability, resilience, scalability, and capacity strategies.
- Ability to work independently, collaborate across teams, address customer issues, and provide technical guidance.
- Ability to lead code reviews, mentor and guide others, and communicate solutions effectively.
- Commitment to secure coding practices, vulnerability prevention, system maintenance, and continuous learning.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability coverage.
- Life insurance, AD&D, and supplemental life insurance for employees, spouses, and children.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) savings and investment plan with company match.
- Paid vacation, paid holidays, and paid sick leave.
- Paid parental leave and adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning and group legal benefits.
- Voluntary auto, homeowner, and pet insurance benefits.
- US-based employees must complete identity verification involving collection and processing of biometric information, subject to legally permitted accommodations.
- The posting generally accepts applications for at least three calendar days or while the position remains posted.
Categories
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.