1 month ago
Remote, MexicoStaff+
Responsibilities
- Own the architecture and roadmap for a multi-cluster Kubernetes platform, including scaling, upgrades, and multi-tenancy.
- Establish GitOps deployment workflows and develop an internal developer platform with self-service compute, environments, and observability.
- Design service mesh, networking, and ingress strategies for reliable and secure service communication.
- Define platform standards for GPU and ML workload scheduling and resource management, and partner with AI/ML teams on training and inference infrastructure.
- Drive capacity planning, infrastructure cost optimization, platform reliability, SLOs, incident-response leadership, and postmortems.
- Set technical direction, review platform-impacting architecture, mentor experienced engineers, and influence cross-organizational standards without direct authority.
Requirements
- Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
- 8+ years of DevOps, platform, or infrastructure engineering experience.
- 5+ years of hands-on production Kubernetes experience, including cluster architecture, upgrades, and multi-tenant environments.
- Strong experience operating AWS and Google Cloud Platform infrastructure, with GitOps using Argo CD or Flux and Infrastructure-as-Code using Terraform or Pulumi.
- Deep understanding of container orchestration, networking, ingress, service mesh, middleware, messaging, observability, Linux, storage, and security fundamentals.
- Experience supporting GPU scheduling and ML/AI training or inference workloads in GKE and EKS, and designing internal developer platforms or paved-road tooling.
- Experience with capacity planning, resource optimization, and evaluating the cost implications of cloud and Kubernetes architecture decisions.
- Strong communication and technical-influence skills; additional helpful qualifications include Kubernetes policy-as-code, security tooling, image scanning, AWS/GCP/Azure experience, and CKA or CKS certifications.
Benefits
- Major health, vision, and dental insurance for employees, legal partners, and children under 25, plus life insurance.
- New full-time employees receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time.
- Benefits include a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers, and a 13% matched savings fund capped at 1.3 times annual UMA.
- Employee Assistance Program, wellness initiatives, ongoing learning and development, and career advancement opportunities.
- Remote work is available across Mexico; employees within 80 kilometers of the Guadalajara office are expected to work onsite.
Tech Stack
Apache KafkaArgo CDAWSAzureDatadogGoogle Cloud PlatformGrafanaIstioKubernetesPrometheusRedisTerraform
Categories
About Nextiva
Nextiva builds a cloud-based customer experience platform combining VoIP, unified communications, and contact center software for businesses. It sells its products as SaaS, offering an AI-powered conversation hub to manage calls, messaging, and customer interactions. Founded in 2008 and headquartered in Scottsdale, Arizona, the privately held company serves 100,000+ businesses and raised $200M from Goldman Sachs Asset Management in 2021.
