1 day ago
Mumbai, IndiaSenior
Responsibilities
- Support the technical sales process through prospecting, solution demonstrations, customer trials, deployment scoping, solution architecture, and trial wrap-up presentations.
- Build and maintain trusted technical-advisor relationships with prospects and customers.
- Participate in Solutions Engineering team meetings, sales reviews, technical presentations, knowledge sharing, and demonstration-material development.
- Support trade shows, networking events, ThousandEyes Connect events, blogs, social media, white papers, and case studies.
- Provide hands-on customer feedback and solution enhancement suggestions to Product Management and Engineering, including participation in beta programs.
- Coordinate with Customer Success on customer training, deployment, support, and adoption.
Requirements
- 10+ years of relevant industry experience and preferably 5+ years of solutions engineering experience.
- Strong presentation, communication, problem-solving, and customer-facing skills.
- Strong understanding of application and network protocols, including HTTP, DNS, TCP/IP, and BGP.
- Knowledge of application and network infrastructures and unified communications.
- Experience with application and network performance analysis solutions and packet analysis of network and application protocols.
- Experience with scripting languages such as Python, Perl, and JavaScript.
- Experience with Apple, Linux, and Microsoft operating systems.
- Experience with AI and automation tools such as Ansible, Cursor, and Claude.
Tech Stack
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.