Salesforce Technical Architect
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Translate business requirements into well-architected Salesforce solutions, including Agentforce autonomous AI capabilities.
- Design and integrate scalable predictive and generative AI solutions while optimizing performance, resource consumption, and platform governor limits.
- Lead technical design sessions and document architectures aligned with client objectives and desired business outcomes.
- Provide technical oversight and governance for Salesforce projects, including coding standards, code reviews, and design patterns.
- Manage technical delivery for custom development, integrations, and data migration components of Salesforce implementations.
- Develop evaluation frameworks to measure AI performance and business value for customer use cases.
- Debug project issues, interpret system logs, and identify performance bottlenecks.
- Participate in pre-sales discovery, technical deep dives, and proof-of-concept development when needed.
- Liaise with Salesforce product teams to support client implementations.
- Maintain target billable utilization and travel to client sites approximately 50–75%.
Requirements
- Degree or equivalent proven experience is required.
- 9–14 years of CRM experience, including a minimum of 6 years on the Salesforce platform.
- Expert understanding of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, and Agentforce architecture.
- Experience designing scalable, performance-driven systems and understanding large data volume limitations, data distribution, and data skew risks.
- Knowledge of data sharing, visibility, platform authentication patterns, and secure configuration using SAML, SSO, and OAuth.
- Experience integrating Salesforce with business systems using data integration tools, ETL, CPQ, marketing automation, reporting, and REST APIs.
- Strong understanding of environment management, release management, code versioning, and deployment methodologies.
- Experience with platform security capabilities including TLS and SSL.
- Practical fluency with AI coding assistants and modern development tools such as GitHub Copilot, Cursor, and Claude.
- Expert experience defining system architecture landscapes, identifying gaps between current and desired states, and delivering comprehensive solutions.
- Strong background designing and developing large web-based systems or exposure to the complete software product lifecycle.
- Active Salesforce certifications or the ability to obtain relevant certifications after hire.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role involves approximately 50–75% travel to client sites.
- Salesforce provides reasonable accommodations during the application and recruiting process.
- Salesforce uses AI tools in recruiting assessment while retaining human decision-making for candidate selection and hiring.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com