NICE

Senior Professional Services Engineer, Actimize

NICE
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4 hours ago
Pune, IndiaMid Level / Senior
H1B Sponsor

Responsibilities

  • Evaluate requirements and proposed solutions to determine technical feasibility.
  • Design system specifications, standards, and programming requirements and prepare and install solutions.
  • Develop, configure, and customize NiCE Actimize software, including custom rules, features, and solution-level configurations.
  • Test and approve software solutions, configurations, and customizations for quality and reliability.
  • Analyze development and service issues and provide technical recommendations.
  • Use configuration management systems, build processes, debuggers, and other software engineering tools throughout development.
  • Participate in peer code reviews and provide constructive technical feedback.
  • Perform root cause analysis and define corrective actions.
  • Document and demonstrate solutions using diagrams, clean code, and meaningful comments.
  • Interact with customers to understand requirements and collaborate with SE Leads and implementers on delivery.

Requirements

  • 4–8 years of relevant experience in software development, implementation, or professional services delivery.
  • Strong hands-on experience with Java 11+ and J2EE.
  • Strong hands-on experience with JavaScript, jQuery, HTML, Web Services/APIs, XML, and XSL.
  • Experience with MS SQL, Oracle, and/or PostgreSQL databases; Cassandra knowledge is advantageous.
  • Working knowledge of Windows and Linux operating systems.
  • Hands-on experience implementing and tailoring NiCE Actimize solutions in client environments.
  • Experience with solution-level configuration, custom rule development, feature development, and client-specific requirements.
  • Hands-on experience with public cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
  • Experience supporting environment provisioning, compute resource administration, deployment, and application infrastructure operations.
  • Strong communication, problem-solving, written English, and spoken English skills.
  • Tableau or other reporting and visualization tool experience is advantageous.
  • Exposure to financial crime, AML, payment fraud, or trading compliance is advantageous.
  • Experience in customer-facing implementation or consulting roles is advantageous.

Benefits

  • NiCE-FLEX hybrid work model with two days in the office and three days working remotely each week.
  • Collaborative, fast-paced, global work environment.
  • Learning and growth opportunities with internal career opportunities across roles, disciplines, domains, and locations.

Tech Stack

Categories

Solutions Engineering
NICE

About NICE

5,001-10,000 employees

NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

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