NICE

Senior Professional Services Engineer (PL/SQL, BFSI)

NICE
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1 day ago
Pune, IndiaMid Level / Senior

Responsibilities

  • Develop, configure, customize, and deploy Actimize solutions based on design specifications.
  • Participate in requirements analysis, design, build, implementation, and deployment activities.
  • Interface with customers to understand requirements and deliver tailored solutions.
  • Configure applications, establish environments, and support production troubleshooting.
  • Collaborate with architects, business analysts, R&D, Professional Services, and Support teams.
  • Build tools and utilities that improve engineering productivity and delivery efficiency.
  • Support customers across time zones and occasionally work on-site.

Requirements

  • 4–8 years of relevant experience.
  • Strong experience in enterprise application development and implementation.
  • Hands-on experience with SQL, PostgreSQL or MS SQL Server, and large datasets.
  • Understanding of application architecture, workflows, and complex database environments.
  • Experience with Unix/Linux environments and command-line operations.
  • Familiarity with AWS, including EC2 and S3, and cloud-based deployments.
  • Knowledge or exposure to Kubernetes, Docker, and containerized environments.
  • Strong analytical, troubleshooting, debugging, problem-solving, and independent-working skills.
  • Understanding of secure coding, scalability, and multi-user systems.
  • Experience working in Agile or Waterfall models within a matrix organization.
  • Excellent written and verbal communication skills.
  • Preferred qualifications include Actimize product development or configuration, Professional Services or implementation experience, financial services/compliance/AML/fraud domain knowledge, global delivery experience, and practical use of AI tools for productivity.

Benefits

  • NiCE-FLEX hybrid work model with two days in the office and three days working remotely each week.
  • Global, collaborative work environment with learning opportunities and internal career paths across roles, disciplines, domains, and locations.
  • Occasional on-site work and support for customers across different time zones.

Tech Stack

Categories

Solutions Engineering
NICE

About NICE

10,000+ employees

NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.

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