1 day ago
Remote, United StatesStaff+

Responsibilities

  • Provide remote technical support, incident management, problem management, installation, configuration, troubleshooting, and downtime procedures for Spacestation on IL5 and IL6 instances.
  • Instrument applications, servers, and systems and build actionable monitoring dashboards for users and executives.
  • Maintain Kubernetes-based CI/CD pipelines, deployment automation, and infrastructure as code.
  • Build issue-detection tests and platform load-testing scripts to improve reliability.
  • Support database, API, Atlassian application, digital engineering, AI workload, data pipeline, and model deployment activities.
  • Apply security patches, updates, and configuration baselines in coordination with the ISSM and PaaS Tech Lead.
  • Coordinate infrastructure and application dependencies, track issues and changes, and escalate service-delivery risks.
  • Lead small technical efforts, mentor junior engineers, present technical recommendations, and lead customer-facing incident response.
  • Provide on-call and occasional evening or weekend support for platform operations and maintenance.

Requirements

  • 10+ years of experience with computer systems support, server installation and support, network administration, network installation, and monitoring or observability platforms.
  • Experience troubleshooting complex network and systems infrastructure issues and monitoring user experience down to the click level.
  • Experience with Linux administration, production Kubernetes in multi-cluster or multi-tenant environments, and Kubernetes software installation, patching, and updates.
  • Experience with Kubernetes, Docker, Podman, or equivalent container and orchestration platforms.
  • Experience with CI/CD pipelines and infrastructure as code using Helm, Ansible, or CloudFormation.
  • Experience with scripting in Python, Bash, or Go for automation tasks.
  • Bachelor’s degree in computer science or a related field.
  • CompTIA Security+ CE certification and ability to obtain a Secret security clearance.
  • Experience in at least two additional areas including AWS, ARCUS, CloudOne, PlatformOne, DoD cybersecurity, Elastic SIEM, jMeter, Jenkins, Docker, or Kubernetes.
  • Experience with Active Directory and Windows Servers, Platform One Big Bang, Party Bus, Iron Bank, IL5 or IL6 environments, and leading or mentoring technical teams is preferred.
  • Strong customer-service, communication, problem-solving, decision-making, multitasking, independent-work, and distributed-team skills are required.

Benefits

  • Healthcare, financial assistance for illness, injury, disability, loss of work, or death, health savings accounts, retirement plans, paid time off, and paid holidays.
  • Education and training program reimbursement.
  • On-call and evening or weekend hours are required as needed for support and maintenance of IL5 and IL6 instances.

Tech Stack

AnsibleApache JMeterAWSBashDockerGoHelmJenkinsKubernetesLinuxPython

Categories

SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLC

About SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLC

201-500 employees
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