3 days ago
Galway, IrelandStaff+
Responsibilities
- Design, develop, and maintain high-quality, efficient, testable software for key product features.
- Own features end to end from design documents and reviews through acceptance testing and deployment.
- Contribute to the evolution of overall system architecture and the wider ecosystem.
- Lead feature development spanning multiple microservices and collaborate across teams.
- Contribute input and direction to the product roadmap.
- Review code, provide best-practice feedback, improve readability, and anticipate issues.
- Research, benchmark, and prototype TTS and STT engines and models across accuracy, latency, naturalness, language coverage, cost, and operational fit.
- Assess architectural implications of introducing new technologies into the stack with the Engineering Manager.
- Mentor other team members and serve as a technical leader and role model.
- Apply appropriate processes for data security, traceability, and information sharing.
Requirements
- Degree in Computer Science, Software Engineering, or related work experience.
- At least 7 years of software engineering experience.
- Excellent programming skills, particularly in Java.
- Working experience with REST API backend services.
- Expert understanding of object-oriented programming and design.
- Expertise in distributed systems.
- Cloud-native application development experience, preferably with AWS.
- Familiarity with voice bot platforms and voice concepts.
- Understanding of microservices architecture principles and best practices.
- Experience working with remote engineering teams.
- Experience conducting research projects and turning high-level direction into demos or proofs of concept.
- Strong verbal and written communication, collaboration, listening, initiative, and growth mindset.
Benefits
- Flexible work options including hybrid schedules, work-from-home flexibility, and onsite collaboration in the Galway office.
- Continuous learning, mentoring, career development, leadership development, education support, and advancement paths.
- Employer-supported pension scheme.
- Annual bonus program.
- Private health insurance, dental plan, and wellness supports.
- Income Protection, Life Assurance, and financial planning resources.
- Family-friendly policies including paid maternity and paternity leave.
- Paid volunteer time, August Free Fridays, and well-being resources.
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.