NICE

Public Safety Solutions Engineer

NICE
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6 hours ago
Remote, United StatesMid Level
H1B Sponsor

Responsibilities

  • Support sales opportunities as a product expert capable of demonstrating solution capabilities.
  • Apply knowledge of criminal justice processes related to digital evidence.
  • Interview and engage user groups within Public Safety agencies.
  • Construct needs assessments with Account Executives to ensure alignment.
  • Collect solution requirements and communicate feedback to Product Management.
  • Assist with technical RFP responses and presentations.
  • Develop Statements of Work.
  • Monitor market needs and future trends in the Public Safety sector.
  • Deliver presentations to end users, partners, and consultants.
  • Present NiCE’s value proposition and differentiation from competitors.
  • Maintain customer relationships to maximize long-term revenue and generate referrals.

Requirements

  • BA/BS in Computer Science, Information Management Systems, or a related field.
  • At least 4 years of experience selling and/or performing sales engineering for government verticals or the Public Safety/Security industry.
  • Experience working with government purchasing personnel on RFP or bid responses and state or federal contracts.
  • Experience with consultative selling, solution demonstrations, and presentation preparation.
  • Strong technical knowledge, communication skills, presentation skills, and creative problem-solving ability.
  • Experience working with and influencing senior decision makers.
  • Strong desire to win and close business.

Benefits

  • Approximately 50% travel per month within the assigned territory.
  • Equal opportunity employer.

Categories

Solutions Engineering
NICE

About NICE

5,001-10,000 employees

NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.