9 hours ago
Tokyo, JapanSenior
Responsibilities
- Partner with Account teams and Customer Engineers during technical evaluations to assess feasibility, shape adoption-focused proposals, and validate forward-deployed engineering engagements.
- Lead upfront technical design for enterprise AI solutions and integrate models, agents, and connectors with customer data pipelines, identity providers, and compliance boundaries.
- Diagnose complex customer implementation issues at the code level, identify product bugs, and test workarounds.
- Act as the liaison to Product and Engineering teams to resolve deployment blockers and convert field feedback into feature requests.
- Own technical delivery strategy and architectural direction alongside customer-facing teams.
Requirements
- Bachelor's degree or equivalent practical experience.
- Five years of experience troubleshooting technical issues for internal or external partners or customers.
- Experience leading technical delivery strategies, debugging systems, and collaborating with Product and Engineering organizations.
- Experience with enterprise integrations such as APIs, enterprise content management, or identity; cloud infrastructure; or AI/ML model deployments.
- Experience with system design or orchestration frameworks.
- Fluent English and Japanese communication skills for client relationship management in the region.
- Preferred: experience orchestrating specialized technical resources for complex builds and influencing technical stakeholders or executive leaders.
- Preferred: ability to solve ambiguous technical problems, diagnose bugs, develop architectural solutions, and translate technical integration issues into business impact.
Tech Stack
Google Cloud
Categories
Forward Deployed
About Google
Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.