Ironclad

Senior Manager, Solutions Engineering

Ironclad
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5 days ago
San Francisco, CA, USA or New York, NY, USAStaff+
H1B sponsor

Base Salary

$220k - $280k/yr

Responsibilities

  • Build, lead, mentor, hire, motivate, and develop a high-performing Enterprise Solutions Engineering team.
  • Support Enterprise Sales throughout deal cycles and ensure technical alignment with customer needs.
  • Partner with Sales leadership to develop solutions engineering support strategies for business goals.
  • Create scalable systems and repeatable processes for SE skills, product knowledge, industry knowledge, and professional development.
  • Track and report individual and team growth metrics and develop improvements to increase performance.
  • Collaborate with Product Management, Engineering, Customer Success, and Implementation teams.
  • Bring customer and deal insights to the Product team to inform platform evolution.
  • Lead internal and external education and enablement efforts.

Requirements

  • At least 2 years of experience leading an Enterprise Solutions Engineering team, preferably in an AI or B2B SaaS setting.
  • Proven success supporting sales deal cycles through close-won.
  • Experience hiring, motivating, and developing a team.
  • Strong understanding of current AI technology and the CLM, CRM, and ERP software landscape.
  • Excellent communication, presentation, listening, and customer-needs assessment skills.
  • Ability to translate technical concepts into business value and collaborate with technical and non-technical teams.
  • Deep understanding of AI and SaaS sales cycles, solution sales, and Solutions Engineering team leadership.

Benefits

  • 100% employee health coverage for medical, dental, and vision insurance, with 75% dependent coverage and buy-up options.
  • Gender-neutral parental leave, compassionate leave, paid time off, and family-forming support through Maven.
  • Monthly wellbeing, hybrid work, and applicable cell phone stipends.
  • Mental health support through Modern Health.
  • Pre-tax commuter benefits and a 401(k) plan with Fidelity and employer match for US employees.
  • Regular team events and career growth and development opportunities.
  • The role is based at Ironclad’s San Francisco headquarters and includes hybrid-work support.

Tech Stack

Maven

Categories

Solutions Engineering
Ironclad

About Ironclad

501-1,000 employees

Ironclad provides a SaaS contract lifecycle management platform for legal, sales, procurement, and finance teams, using AI to automate drafting, workflows, and analytics. It sells enterprise subscriptions that centralize contract creation, negotiation, e-signature, and a searchable repository with reporting. The company is privately held and headquartered in San Francisco, with customers including the Associated Press and Rivian.

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