about 4 hours ago
Boston, MA, USA +6 moreMid Level / Senior
H1B Sponsor
Base Salary
$126k - $195k/yr
Responsibilities
- Provide innovative consulting services to Okta customers in a post-sales role.
- Gather, analyze, and document post-sales requirements.
- Communicate effectively with customers and partners at appropriate technical levels.
- Deliver high-quality design and deployment solutions for customer satisfaction.
- Manage project scope, schedule, status, and documentation.
- Mentor and train customers on the service.
- Act as a liaison between customers and product management.
- Collaborate with other Okta teams to address escalated issues.
- Shape and influence Okta’s growth by designing new offerings.
- Apply knowledge of technologies and protocols for identity federation.
- Utilize software development experience when working with customers.
- Ensure quality and time management processes are followed by the team.
- Commit to using a knowledge repository for continuous improvement.
- Travel to customer sites as required.
Requirements
- 3-5 years of experience as a technical consultant delivering solutions to external customers.
- Minimum 3 years of experience with JavaScript and a major JavaScript MVC framework.
- Experience with identity federation technologies and access control models.
- Knowledge of enterprise web technologies and security infrastructures.
- Ability to work independently and multi-functionally.
- Experience in designing and implementing security and identity management solutions.
- Knowledge of enterprise identity life cycle management processes.
- Superb communication skills for issue tracking and crisis management.
Benefits
- Health, dental, and vision insurance.
- 401(k) plan.
- Flexible spending account.
- Paid leave including PTO and parental leave.