7 hours ago
Toronto, CanadaMid Level / Senior
Responsibilities
- Analyze business and system requirements, dependencies, and stakeholder needs to create ServiceNow solution designs.
- Design, develop, test, implement, maintain, and support ServiceNow applications, modules, workflows, and custom-scoped solutions.
- Build and enhance integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration, and IntegrationHub.
- Create and review technical specifications, workflows, test results, and documentation, and complete corrective actions.
- Resolve complex technical issues, recommend reusable solutions, and coordinate assigned project activities for timely delivery.
- Collaborate with business stakeholders, project leaders, and technical teams while providing occasional non-standard shift or on-call coverage.
Requirements
- Bachelor’s degree in Computer Science, Management Information Systems, Business, or a related field and 3–5 years of relevant experience, or an equivalent combination of education and experience.
- Hands-on JavaScript development experience on the ServiceNow platform, including custom-scoped applications.
- Experience building ServiceNow integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration, or IntegrationHub.
- Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer, and Automated Test Framework.
- Strong consulting, communication, problem-solving, collaboration, and delivery skills.
- Preferred qualifications include ServiceNow Governance, Risk and Compliance or Integrated Risk Management knowledge, related certification, ServiceNow IT Service Management, IT Operations Management or Security Operations experience, ServiceNow Certified Application Developer certification, ITIL Foundation certification, and workstream leadership experience.
Benefits
- Remote position open to qualified applicants in Canada.
- Wellbeing programs supporting work-life balance.
- Eligibility for Cognizant’s discretionary annual incentive program based on performance and applicable plan terms.
Tech Stack
Categories
Solutions Engineering
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.