Cognizant

ServiceNow Senior Technical Consultant

Cognizant
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7 hours ago
Toronto, CanadaMid Level / Senior

Responsibilities

  • Analyze business and system requirements, dependencies, and stakeholder needs to create scalable ServiceNow solution designs.
  • Design, develop, test, implement, maintain, and support ServiceNow applications, modules, workflows, and custom-scoped solutions.
  • Build and enhance integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration, and IntegrationHub.
  • Create and review technical specifications, workflows, test results, and documentation, and complete corrective actions.
  • Resolve complex technical issues, recommend reusable solutions, and coordinate assigned project activities for timely delivery.

Requirements

  • Bachelor’s degree in Computer Science, Management Information Systems, Business, or a related field and 3–5 years of relevant experience, or an equivalent combination of education and experience.
  • Hands-on JavaScript development experience on the ServiceNow platform, including custom-scoped applications.
  • Experience building ServiceNow integrations with REST APIs, LDAP, Active Directory, JDBC, Orchestration, or IntegrationHub.
  • Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer, and Automated Test Framework.
  • Strong consulting, communication, collaboration, problem-solving, and delivery skills, including the ability to support occasional non-standard shifts or on-call coverage.
  • Preferred qualifications include ServiceNow Governance, Risk and Compliance or Integrated Risk Management knowledge, related certification, ServiceNow ITSM/ITOM/Security Operations experience, ServiceNow Certified Application Developer certification, ITIL Foundation certification, and workstream coordination experience.

Benefits

  • Remote position open to qualified applicants in Canada, subject to project and client requirements.
  • Support for work-life balance through various wellbeing programs.
  • Eligible for Cognizant’s discretionary annual incentive program based on performance and applicable plan terms.

Tech Stack

Categories

Solutions Engineering
Cognizant

About Cognizant

10,000+ employees

Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.

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