Configuration Consultant - RTSM
Veeva Systemsover 2 years ago
Raleigh, NC, USAMid Level
H1B sponsor
Base Salary
$80k - $130k/yr
Responsibilities
- Collaborate with cross-functional team members and customers to understand RTSM requirements.
- Configure RTSM solutions based on customer requirements.
- Lead design review meetings with customers.
- Provide RTSM expertise and guidance during solution design.
- Manage and configure data integration solutions.
- Facilitate and troubleshoot issues related to complex systems and projects.
Requirements
- Two-year degree or equivalent experience.
- At least two years of customer service or other client relationship experience.
- Proficiency with MS Office and text-editing software.
- Strong attention to detail.
- Preferred qualifications include at least one year of RTSM/IRT experience, at least one year in the life sciences industry, and experience with Veeva Vault.
Benefits
- Work-anywhere flexibility to work from home or in an office.
- Full-time, exempt schedule generally Monday through Friday, 9:00 AM to 5:00 PM, with hours dependent on customer needs and deliverables.
- Medical, dental, vision, and basic life insurance.
- Flexible paid time off and company-paid holidays.
- Retirement programs.
- 1% charitable giving program.
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.