ServiceNow Sr. Developer (Offshore)(65906)
Hitachi, Ltd.6 months ago
Hyderābād, IndiaSenior
Responsibilities
- Design, develop, configure, and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, CMDB, and Discovery.
- Develop integrations between ServiceNow and enterprise systems using REST, SOAP, MID Server, JDBC, LDAP, and related technologies.
- Create and maintain design specifications, development guides, technical documentation, and test plans.
- Collaborate with business analysts, solution architects, and stakeholders to gather requirements, define scope, and deliver projects.
- Perform unit and integration testing and support user acceptance testing.
- Provide technical support and troubleshooting for ServiceNow issues and implement root-cause solutions.
- Participate in code reviews and follow coding standards, best practices, and architectural guidelines.
- Monitor ServiceNow platform releases and new features.
- Mentor junior developers and share technical knowledge.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 5 years of hands-on experience as a ServiceNow Developer.
- Strong understanding of ServiceNow platform architecture and capabilities.
- Proficiency in JavaScript, GlideScript, HTML, CSS, and ServiceNow APIs.
- Experience with ServiceNow scripting, workflow design, UI policies, client scripts, business rules, and UI actions.
- Demonstrated experience with ServiceNow integrations, including REST, SOAP, JDBC, and LDAP.
- ServiceNow Certified Application Developer and/or Certified System Administrator certifications are highly preferred.
- Strong understanding of ITIL principles and practices.
- Strong problem-solving, analytical, and communication skills.
- Ability to work independently and collaboratively in a fast-paced offshore environment.
- Experience with Agile/Scrum development methodologies.
Benefits
- Flexible work arrangements are available depending on role and location.
- The company provides industry-leading benefits, health and wellbeing support, and services focused on holistic wellbeing.
- The company promotes work-life balance, autonomy, freedom, ownership, and an inclusive workplace.
- Reasonable accommodations are available during the recruitment process.
Tech Stack
Categories
About Hitachi, Ltd.
Hitachi, Ltd. builds industrial, energy, rail, and digital systems for governments and enterprises, combining operational technology with IT, cloud, and data infrastructure services. Its portfolio spans power grids, factory automation, data centers, rail systems, and consulting delivered through units such as Hitachi Vantara, Hitachi Rail, and Hitachi Energy. Founded in 1910 and headquartered in Tokyo, it is listed on the Tokyo Stock Exchange and operates globally across critical infrastructure markets.