1 month ago
Mumbai, IndiaStaff+
Responsibilities
- Lead requirements discovery, solution scoping, effort estimation, and technical proposal development.
- Translate business requirements into scalable enterprise architectures for clients and stakeholders.
- Design AWS and Qualtrics cloud-native solutions, including API-first and serverless architectures.
- Architect integrations with CRM systems, analytics platforms, enterprise applications, data warehouses, ticketing systems, and messaging platforms.
- Lead Qualtrics CX, EX, PX, and Brand Experience implementations.
- Build reusable serverless applications and solution accelerators using AWS, Node.js, Python, and React.
- Provide technical consulting, pre-sales support, client presentations, and trusted-advisor guidance.
- Own solution delivery from discovery through implementation while ensuring security, governance, compliance, and architectural consistency.
- Conduct architecture and code reviews and mentor or oversee other architects and delivery teams.
- Drive cloud modernization, digital transformation, and adoption of Qualtrics AI-enabled capabilities.
Requirements
- 15+ years of experience in Solution Architecture or Enterprise Consulting.
- Bachelor’s degree in Computer Science or a related technical discipline is required.
- Qualtrics CX/EX certification and hands-on Qualtrics XM Platform experience are mandatory.
- Proven AWS cloud architecture and enterprise integration experience.
- Experience designing API-first, serverless, scalable, and secure solutions.
- Strong client-facing consulting, stakeholder management, communication, and presentation skills.
- Exposure to AI/ML technologies and Qualtrics AI capabilities.
- AWS Certified Solutions Architect certification is preferred.
- Experience with Agile/Scrum, consulting or professional services, customer journey mapping, Voice of Customer, Employee Experience programs, generative AI, machine learning, data analytics, and BI platforms is preferred.
- Master’s degree in Computer Science or a related field is preferred.
Benefits
- Full-time, permanent employment.
- Position based at DGS India in Mumbai-Thane Ashar IT Park.
- Opportunity to work with global enterprise clients across banking, telecom, automotive, healthcare, and aviation.
Tech Stack
Categories
Solutions Engineering
About Dentsu
Dentsu is a global advertising and marketing services group that plans and buys media, develops creative campaigns, and builds data- and technology-led customer experiences for brands. It earns revenue from agency fees and media services across a network that includes Carat, iProspect, and Merkle. Founded in 1901 and headquartered in Tokyo, Dentsu is publicly traded in Japan and serves clients across many sectors worldwide.