1 month ago
Remote, Worldwide or Shenzhen, ChinaSenior
Responsibilities
- Embed with operations teams and internal stakeholders to understand complex freight and supply-chain workflows.
- Translate loosely defined business problems into technical solutions and decide whether to extend existing functionality or build new systems.
- Build and deploy prototypes, workflow automations, and production-ready features integrating with internal services, carrier platforms, and third-party APIs.
- Use AI and modern development tools to automate manual decisions and increasingly handle complex operational escalations.
- Work with structured and unstructured data such as emails, documents, purchase orders, shipment data, and operational events.
- Test and measure solutions against real workflows and user feedback, focusing on reduced manual effort, accuracy, processing speed, and service quality.
- Identify recurring patterns and convert them into reusable platform functionality.
- Collaborate with Product, Design, Engineering, Data, and Infrastructure teams while retaining delivery ownership.
- Communicate technical decisions, limitations, and trade-offs to technical and non-technical stakeholders, including executives.
- Maintain security, reliability, data protection, testing, observability, and maintainability standards and support solutions through implementation and early adoption.
Requirements
- Strong professional software engineering experience across the full lifecycle, including independently building, deploying, and running production software.
- Strong skills in at least one modern programming language, such as TypeScript, JavaScript, Python, Java, Kotlin, or C#; familiarity with Kotlin or Python is valued.
- Experience building and consuming APIs, webhooks, and system integrations.
- Experience with databases, data models, and event-driven workflows.
- Fluent use of AI-assisted development tools as a core part of the development process.
- Strong product judgment and the ability to quickly understand unfamiliar business processes and distinguish underlying problems from immediate requests.
- Ability to work with ambiguity, make practical decisions, and deliver through experimentation and iteration.
- Confidence working directly with operational users and senior stakeholders and collaborating across Product, Design, Engineering, Data, and Infrastructure.
- Strong ownership of whether solutions achieve intended outcomes, not only whether code is delivered.
- Good understanding of software quality, observability, testing, security, and maintainable architecture.
- Desirable experience in freight, logistics, supply chain, B2B SaaS, or operational technology.
- Desirable experience building workflow automation or orchestration with tools such as n8n.
- Desirable experience with large language model applications and unstructured-data problems such as document extraction or email classification.
- Desirable experience integrating with ERP, transport-management, warehouse-management, or internal operational systems.
- Desirable experience in solutions engineering, implementation, internal tools, or forward-deployed roles, including turning bespoke solutions into products.
- Familiarity with cloud infrastructure, Terraform, CI/CD, and production support is desirable.
Tech Stack
Categories
Forward Deployed
About Zencargo
Zencargo is a digital freight forwarder for businesses shipping globally, combining expert operations with a software platform for planning, booking, and tracking ocean, air, road, and rail moves. It sells logistics and supply chain services delivered through its own tools, including AI-driven visibility and analytics used by shippers to coordinate suppliers and inventory. Founded in 2017 and headquartered in London, the company is privately held and operates across international trade lanes.