Lead ServiceNow Developer
Jade Global8 days ago
Pune, IndiaStaff+
Responsibilities
- Design, develop, customize, and architect enterprise ServiceNow solutions across ITSM, HRSD, Legal Service, Facilities Service, Procurement Service, SPM, CMDB, and the Employee Service Center Portal.
- Build custom applications, automated workflows, Catalog Items, Flow Designer workflows, Workflow Editor configurations, and Service Portal widgets.
- Develop and maintain Business Rules, Script Includes, Client Scripts, UI Actions, UI Policies, and Scheduled Jobs using advanced scripting.
- Build and optimize integrations with Active Directory, Workday, Okta, and custom APIs using SOAP, IntegrationHub, and MID Servers.
- Lead technical changes associated with ServiceNow family releases and perform progression and regression testing with Automated Test Framework.
- Translate business requirements into technical designs, contribute to sprint delivery commitments, and collaborate with business analysts, delivery managers, and stakeholders.
- Provide technical direction, code reviews, and mentorship to mid-level ServiceNow developers.
- Perform advanced troubleshooting, performance tuning, database query optimization, critical bug resolution, data loads, user administration, and security-access management.
- Create custom reports, dashboards, and Performance Analytics to track operational workflow KPIs.
Requirements
- 6–8+ years of hands-on technical experience developing on the ServiceNow platform in an enterprise or managed-service environment.
- Advanced proficiency in JavaScript, HTML, CSS, AngularJS, JSON, and XML.
- Deep experience with CMDB configuration, data models, and Common Service Data Model principles.
- Strong expertise with ServiceNow Automated Test Framework, Flow Designer, and IntegrationHub.
- Experience with ServiceNow ITSM, HRSD, Legal Service, Facilities Service, Procurement Service, SPM, and Employee Service Center capabilities.
- Preferred ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or Certified Implementation Specialist certification in ITSM, HRSD, or SPM.
- Strong knowledge of Agile/Scrum processes and managed-services SLA models.
Tech Stack
Categories