15 days ago
Base Salary
$91k - $252k/yr
Responsibilities
- Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions.
- Deploy and support Pure Storage, HPE, NetApp, Ceph, and Longhorn storage platforms.
- Build self-service storage workflows for Kubernetes CSI and OpenStack consumers, including virtual machines and bare metal.
- Develop Infrastructure-as-Code and automation using Ansible, Terraform, Helm, Git, Python, and Bash.
- Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
- Build observability, alerting, and auto-remediation with GitOps, Prometheus, Loki, and Grafana.
- Architect and maintain highly available, disaster recovery, and scale-out infrastructure.
- Create and review high-level and low-level storage infrastructure designs.
- Troubleshoot storage, Kubernetes, hypervisors, networking, and Linux systems.
- Participate in on-call rotations, incident response, root cause analysis, change management, documentation, and operational improvement.
- Mentor junior engineers and collaborate with platform, SRE, development, operations, security, and product teams.
Requirements
- At least 6 years of experience managing enterprise storage and Kubernetes platforms on Linux.
- Hands-on experience with Ceph, Longhorn, storage migrations, and block, file, and object storage.
- Experience with Fibre Channel, IP-based protocols, NVMe-oF, or iSCSI fabrics.
- Expert knowledge of Kubernetes and Linux systems, including Ubuntu and RHEL/CentOS.
- Proficiency with Ansible, Terraform, Git, CI/CD pipelines, and automated testing frameworks.
- Strong Python and Bash scripting skills; Golang is a plus.
- Experience with enterprise DNS, Kubernetes integrations, 24x7 mission-critical production environments, KVM hypervisors, Suse Harvester, and OpenStack.
- Strong written and verbal communication, technical documentation, troubleshooting, analytical, collaboration, mentorship, and leadership skills.
- Bachelor's degree in computer science or equivalent professional experience.
- Preferred qualifications include OpenStack Cinder multi-backend administration, Rubrik, CIS/NIST security practices, infrastructure lifecycle management, ITIL certifications, and experience in telco, edge cloud, or large enterprise environments.
- Preferred certifications include CKA, CKS, or Red Hat EX125 Ceph Storage Administrator; a master's degree or relevant industry certifications may also be considered.
Benefits
- Hybrid work arrangement requiring three days per week, Tuesday through Thursday, in the Dallas office.
- Health, dental, and vision coverage beginning on the first day of employment, with Five9 covering 100% of the employee portion.
- Short- and long-term disability coverage, basic life insurance, and a 401(k) plan with employer matching.
- Mental health support platform with therapy, coaching, and mindfulness resources for covered employees and dependents.
- Employee stock purchase plan, paid time off, company-paid holidays, paid volunteer hours, and 12 weeks of paid parental leave.
- Potential annual performance bonus, stock, and other incentive compensation may be included in the total compensation package.
Categories
DevOpsSite Reliability
About Five9
Five9 builds cloud contact center software (CCaaS) for enterprises to manage voice and digital customer interactions, powered by AI for routing, automation, and analytics. It sells its platform as SaaS with modules for IVR, outbound dialers, agent desktop, workforce engagement, and CRM integrations such as Salesforce and ServiceNow. The company is headquartered in San Ramon, CA, serves 2,500+ customers globally, and is a public company listed on Nasdaq (also BMV).