10 months ago
Singapore, SingaporeSenior
Responsibilities
- Act as a technical lead and trusted advisor for strategic India-based enterprise customer relationships.
- Partner with sales teams to assess opportunities, understand customer needs, and plan engagement approaches.
- Conduct discovery discussions to identify customer pain points, workflows, use cases, and technical requirements.
- Deliver customized product demonstrations that address customer challenges and competitive positioning.
- Lead technical solution validation, including technical assessments, proofs of concept, objection handling, and buyer enablement.
- Advise customers on APIs, data handling, integrations, security, and related processes.
- Collaborate with executives, product, sales, partners, and customer success teams to support strategic customer outcomes.
- Ensure a smooth transition from pre-sales to post-sales by sharing insights and recommendations with customer success teams.
- Maintain knowledge of Semrush’s technology portfolio, competitive landscape, and relevant market trends.
- Participate in internal training, webinars, events, and cross-team customer-success initiatives.
Requirements
- Proven experience working with India-based enterprise customers.
- Native English proficiency; proficiency in Indian languages is a strong plus.
- 5–8 years of experience in technical pre-sales, post-sales, or sales/solutions engineering within a SaaS company.
- 2–3 years of experience in mid-market or enterprise sales with a record of closing complex deals exceeding €250K ARR.
- Experience leading technical solution validation for sales opportunities.
- Experience with sales methodologies such as Sandler, Challenger, SPIN, and MEDDPICC.
- Strong communication, collaboration, ownership, organizational, and customer-focused skills.
- Digital marketing knowledge, including SEO, PPC, content marketing, social media, or consumer behavior, is highly preferred.
- Bachelor’s degree in engineering, business administration, or a similar field is preferred, or equivalent experience.
Benefits
- Flexible working hours.
- Unlimited paid time off.
- Flexi Benefit for hobbies.
- Employee Support Program.
- Financial aid for loss of a family member.
- Employee Resource Groups.
- Meals, snacks, and drinks at the office.
- Corporate events and team-building activities.
- Training, courses, and conferences.
Categories
Solutions Engineering
