Chime

Senior Software Engineer, Machine Learning Platform

Chime
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21 hours ago

Base Salary

$187k - $259k/yr

Responsibilities

  • Design, build, and operate scalable ML and AI infrastructure on AWS.
  • Develop shared platform capabilities for LLM and agentic workloads, including model access, prompt lifecycle, retrieval, tool integration, state management, and workflow orchestration.
  • Build evaluation frameworks for non-deterministic AI systems using benchmarks, regression testing, online quality signals, human feedback, and failure analysis.
  • Establish observability, reliability, governance, privacy, safety, and cost controls for models and agents.
  • Build distributed training, batch inference, large-scale processing, data ingestion, and streaming systems.
  • Build and maintain infrastructure as code with Terraform and improve CI/CD workflows for ML, AI, and platform components.
  • Support the feature store and feature pipelines and partner with Data Science and ML Engineering teams to improve developer experience.
  • Participate in on-call rotations for production systems.

Requirements

  • 5+ years of experience in ML or AI infrastructure, platform engineering, distributed systems, or production ML systems.
  • Knowledge of the machine learning lifecycle, including preprocessing, training, evaluation, deployment, and monitoring.
  • Experience designing distributed systems and large-scale data or compute platforms on AWS using Spark or Ray.
  • Working knowledge of retrieval-augmented generation, structured outputs, tool calling, agent orchestration, and evaluation of non-deterministic systems.
  • Experience designing production systems integrating ML or foundation models through APIs, workflows, and data contracts.
  • Hands-on experience with CI/CD pipelines, DevOps practices, and infrastructure as code.
  • Experience with containerization and orchestration technologies such as Docker and Kubernetes.
  • Strong programming skills in Python, Go, Scala, Java, or similar languages.
  • Understanding of software engineering fundamentals including testing, version control, code review, and observability.
  • Preferred qualifications include experience shipping LLM-powered or agentic systems, model gateways, prompt lifecycle management, retrieval or vector search, tool execution, agent orchestration frameworks, evaluation and tracing systems, foundation-model infrastructure such as Amazon Bedrock or SageMaker, and GPU workload optimization with CUDA.

Benefits

  • Base salary begins at $187,000.00 and goes up to $259,000.00, with bonus, equity, and benefits eligibility.
  • Four days per week in the office and Fridays from home for employees near an office, with a fully remote program also available.
  • Backup child, elder, and pet care plus subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits.
  • Generous vacation policy and company-wide paid days off.
  • One percent of time off may be used to support local community organizations.
  • Annual wellness stipend.
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
  • Family planning reimbursement and accommodation support.
Chime

About Chime

1,001-5,000 employees

Chime builds a consumer banking app offering checking and savings accounts with a debit card, early direct deposit, fee-free overdraft, and a secured credit-builder card, delivered via partner banks The Bancorp Bank, N.A. and Stride Bank, N.A. It earns primarily from interchange on card transactions rather than monthly fees. Founded in 2012 and based in San Francisco, the company serves millions of U.S. customers and is privately held.

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