Jeeves

Forward Deployed Engineer

Jeeves
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4 days ago
São Paulo, BrazilMid Level

Responsibilities

  • Build and ship ERP, accounting-system, and internal-system integrations using APIs and webhooks.
  • Map and synchronize customer data models including charts of accounts, cost centers, entities, and vendors.
  • Debug integration issues end to end and develop reusable integration patterns and internal implementation tools.
  • Configure multi-entity and multi-currency setups and design stablecoin, fiat, and traditional payment settlement flows.
  • Support customer workflows involving CFDI, NF-e, DIAN, and other country-specific requirements while coordinating with Compliance and Risk.
  • Own technical onboarding for strategic accounts from scoping through go-live, adoption, escalations, and expansion.
  • Run technical workshops, write implementation plans, manage customer timelines and stakeholders, and identify risks.
  • Translate recurring customer needs into prioritized Product and Engineering feedback and partner with Sales on technical discovery and proofs of concept.
  • Document integration guides, edge cases, and implementation playbooks.

Requirements

  • 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work.
  • Strong production coding experience in at least one of Python, TypeScript/Node, or Go, with REST API and webhook development.
  • Solid SQL and data-mapping skills demonstrated through integrations or supported data pipelines.
  • Experience owning a customer project through go-live while managing customer-side timelines and stakeholders.
  • Professional fluency in English plus Spanish and/or Portuguese.
  • Ability to travel to customer sites in Latin America as needed.
  • Preferred: fintech or payments experience, including card issuing, SPEI, PIX, ACH, SWIFT, or cross-border money movement.
  • Preferred: integration experience with an ERP, accounting, or financial system such as NetSuite, SAP, Oracle, TOTVS, QuickBooks, or Xero.
  • Preferred: understanding of AP, reconciliation, month-end close, and multi-entity accounting.
  • Preferred: hands-on experience with stablecoin, on/off-ramp, or digital asset infrastructure.
  • Preferred: experience with LatAm e-invoicing and tax systems such as CFDI, NF-e, and DIAN.
  • Preferred: prior forward deployed, solutions architect, or implementation engineering experience at a startup.
  • Preferred: experience building internal tooling that reduces implementation time.

Benefits

  • Full-time position that is remote or hybrid based in Mexico City, Mexico.
  • Flexible access to the Jeeves office in Roma Norte.
  • Opportunity to work directly with enterprise finance and engineering teams across Latin America.
  • Travel to customer sites in Latin America as needed.

Categories

Forward Deployed
Jeeves

About Jeeves

201-500 employees

Jeeves builds a finance platform for global businesses, combining multi-currency accounts, corporate cards, cross-border payments, and spend management in one system. The privately held company is headquartered in Miami and operates in 20+ countries across the Americas, the United Kingdom, and Europe, serving over 5,000 clients ranging from venture-backed startups to SMBs.

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