AI Engineer - Forward Deployed Engineer
InformaticaResponsibilities
- Design, build, deploy, validate, and monitor agentic AI solutions in enterprise customer environments.
- Design agent intelligence, including prompts, reasoning, tool calls, and integrations with customer systems.
- Own technical components end-to-end, from architecture selection through production deployment and observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Develop proofs of concept and MVPs that can move from concept to deployment quickly.
- Co-build solutions with customers and partners while sharing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
- Experiment with emerging AI tools, models, and frameworks and share learnings with teams and customers.
- Travel approximately 25% of the time to work directly with customers.
Requirements
- At least 3 years of software engineering or technical delivery experience.
- At least one production system to demonstrate, ideally involving an AI technology stack, full-stack development, or frontier models.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Strong understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate effectively with sales teams and customer architects.
- Ability to produce quality code and evaluate AI outputs with engineering rigor.
- Curiosity about evolving AI and data tools, models, and frameworks.
- Preferred: Salesforce platform experience or certifications such as Administrator, Platform Developer I, or Agentforce Specialist.
- Preferred: familiarity with LangChain, LlamaIndex, and orchestration patterns.
- Preferred: hands-on experience with Snowflake, Databricks, or BigQuery.
- Preferred: experience in data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role includes structured mentorship from Senior Forward Deployed Engineers and opportunities to lead increasingly complex deliveries.
- The position provides access to evolving Agentforce, data, platform, and headless architecture capabilities.
- The role requires approximately 25% customer travel.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com