about 6 hours ago
São Paulo, Brazil or Mexico City, MexicoMid Level / Senior
H1B Sponsor
Responsibilities
- Partner with the LATAM sales team to own the technical side of customer opportunities from discovery through close.
- Lead technical discovery to understand customer requirements, current architecture, pain points, and business goals.
- Recommend integration strategies, solution architectures, platforms, and application infrastructure using Telnyx products.
- Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support.
- Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI.
- Help customers evaluate Telnyx APIs, network capabilities, and communications infrastructure.
- Identify technical objections and work with Sales, Product, and Engineering to resolve blockers.
- Support customer and partner integrations in real-world environments.
- Build lightweight prototypes or demos that show how Telnyx products can solve customer problems.
- Maintain deep knowledge of Telnyx's existing and future products.
- Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams.
- Support customer meetings, partner conversations, trade shows, and regional events as needed.
Requirements
- 3+ years of professional experience, including at least 2 years in a client-facing technical role.
- Strong understanding of VoIP, SIP, telecom infrastructure, networking, contact center technology, cloud platforms, APIs, or related technologies.
- Experience explaining complex technical concepts to both technical and non-technical audiences.
- Ability to translate business requirements into technical solutions and implementation plans.
- Strong presentation and demo skills.
- Experience working with sales teams during technical discovery, evaluation, POC, and closing stages.
- Hands-on technical curiosity and comfort learning new products quickly.
- Business acumen and ability to connect technical value to customer outcomes.
- Fluency in English plus Spanish and/or Portuguese.
- Based in Sao Paulo, Brazil or Mexico City, Mexico, with ability to support LATAM customers and travel as needed.