16 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Monitor the health of critical eBay services and proactively address potential issues.
- Collaborate with architecture, engineering, and operations teams to improve availability, reliability, and performance.
- Resolve recurring technical issues, onboard alerts, and develop Standard Operating Procedures.
- Build and improve monitoring and incident-mitigation tools.
- Conduct reliability audits and tests to strengthen incident management capabilities.
- Act as Incident Commander during major incidents and coordinate communication with leadership and partner teams.
Requirements
- 4+ years of professional software engineering experience, ideally on backend or platform teams.
- Proficiency in one or more programming languages such as Java, Go, or Python.
- Strong incident management, technical triage, troubleshooting, and crisis leadership skills.
- Familiarity with cloud platforms, Kubernetes, and infrastructure-as-code tools.
- Experience with observability stacks such as Prometheus, Grafana, ELK, or OpenTelemetry.
- Strong interpersonal and communication skills.
Tech Stack
Categories
Site Reliability
About TCGplayer
TCGplayer operates an online marketplace and software tools for buying and selling trading card games and related collectibles, serving hobby shops and individual sellers. It generates revenue through marketplace fees, seller subscriptions, and fulfillment programs such as TCGplayer Direct. An eBay subsidiary, the company provides authentication and logistics services that help stores list inventory at scale and reach buyers across the U.S. and internationally.