21 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Own the complete software development lifecycle for Command & Control Centre platforms, automation frameworks, services, and engineering solutions.
- Develop production-grade applications, APIs, automation platforms, bots, integrations, dashboards, and reusable platform capabilities.
- Deploy and maintain software through CI/CD pipelines while applying secure coding, quality, release, and operational standards.
- Use observability, telemetry, logs, metrics, and production insights to improve availability, resilience, performance, and operational effectiveness.
- Build workflow automation and ServiceNow integrations to reduce manual intervention and operational toil.
- Lead critical incident response, triage SLA breaches, coordinate stakeholders, and drive rapid service restoration.
- Perform root-cause analysis and correction-of-error activities, track preventive actions, and validate fixes through regression testing.
- Maintain runbooks, knowledge repositories, escalation protocols, and operational playbooks.
- Partner with product, program, operations, user experience, engineering, and business teams to define and deliver technology solutions.
- Contribute to technical roadmaps, platform modernization, developer productivity, and continuous improvement initiatives.
Requirements
- Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area plus two years of relevant experience, or four years of relevant experience in software engineering or a related area.
- The broader role description requests 2.5–7 years of experience across software engineering, IT service management, operations, or site reliability engineering, including at least two years partnering with or leading global cross-functional teams.
- Hands-on Python coding experience is required, along with one or more of JavaScript/TypeScript, Go, or Shell.
- Experience with software engineering, IT operations, IT service management, performance engineering, site reliability engineering, observability, and reliability practices.
- Experience with CI/CD, version control, defect tracking, and owning code from commit through production.
- Experience with Concord, GitHub Actions, or Jenkins and collaboration tools including JIRA, Confluence, PowerPoint, SharePoint, OneDrive, and ServiceNow.
- Knowledge of AIOps fundamentals and practical experience with LLM-based automation for IT and engineering workflows.
- Proficiency with Grafana, Prometheus, OpenObserve, Splunk, or similar observability tools.
- Experience with Azure, GCP, and WCNP/AKS is preferred or expected within the relevant technology stack.
- Familiarity with software design fundamentals, project management basics, Agile practices, requirements analysis, traceability, user stories, defect management, regression testing, and RCA/COE.
- Retail industry operations and technology experience is preferred.
- A master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or a related area is preferred.
- Knowledge of WCAG 2.2 AA, assistive technologies, and digital accessibility best practices is preferred.
- Strong communication, organizational, collaboration, prioritization, and high-pressure incident-management skills are required.
Benefits
- Primary location: Building 10 (SEZ), Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli, India.
Tech Stack
AzureC#C++GitGitHub ActionsGoGoogle Cloud PlatformGrafanaJavaJavaScriptJenkinsPrometheusPythonSplunkTypeScript
Categories
Site Reliability
About Walmart
Walmart is a global omnichannel retailer that sells groceries, general merchandise, and services through Walmart and Sam's Club stores and online marketplaces for consumers and small businesses. Its model spans physical retail, e-commerce, advertising, and a vast supply chain, plus pharmacy, health, and financial services. Founded in 1962 and headquartered in Bentonville, Arkansas, Walmart Inc. is a public company on the NYSE (WMT) operating in the U.S. and multiple international markets.