2 days ago
Bogotá, ColombiaSenior
Responsibilities
- Lead on-site or remote implementation of Red Hat technologies for enterprise customers.
- Assess customer infrastructure and business needs and recommend practical, effective solutions.
- Provide guidance to less-experienced consultants and coordinate workflows among cloud teams, users, and internal stakeholders.
- Develop Ansible playbooks and implement automation tasks and projects.
- Configure, implement, and support Red Hat OpenShift and address cloud and infrastructure platform needs.
- Analyze and fix existing code to address new requirements.
- Troubleshoot complex technical issues and collaborate with customer support teams, support engineers, internal teams, and external parties.
- Deliver an exceptional customer experience through professional communication, technical expertise, and deep investigation.
Requirements
- At least 5 years of experience as a cloud or infrastructure consultant.
- At least 3 years of experience with Ansible Automation Platform, including developing automation playbooks.
- Experience as a support or development engineer for a platform-as-a-service provider or hosting service.
- At least 5 years of experience working with Linux or Unix operating systems.
- Experience with Red Hat OpenShift configuration, implementation, and support.
- Experience with Red Hat Enterprise Linux, networking, software containers, and container implementation.
- Upper-intermediate to advanced English proficiency in verbal, written, and reading communication.
- Ability to work in a high-performance and dynamic environment.
- Outstanding troubleshooting, problem-solving, and investigation skills.
Benefits
- Flexible work location and work environments, including in-office, office-flex, or fully remote arrangements depending on role requirements.
- Reasonable accommodations are available to job applicants with disabilities.
- Inclusive equal-opportunity workplace.
Tech Stack
Categories
Solutions Engineering
About Red Hat
Red Hat builds enterprise open-source software, including Red Hat Enterprise Linux, OpenShift for Kubernetes, and Ansible automation, sold via subscriptions with support, training, and consulting. It serves large enterprises and public-sector organizations running hybrid and multi-cloud infrastructure and modern application platforms. Founded in 1993 and headquartered in Raleigh, North Carolina, Red Hat operates as an independent subsidiary of IBM.