5 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design end-to-end solution architectures and technical blueprints aligned with customer and business needs.
- Gather and analyze requirements, assess feasibility, and develop solution proposals.
- Lead solution design, implementation, deployment, integration, and customer acceptance activities.
- Define integration architectures and establish reusable standards, frameworks, components, and best practices.
- Conduct architecture reviews and ensure compliance with security, governance, performance, and reliability standards.
- Identify technical risks and develop mitigation plans.
- Manage MITO delivery projects within scope, quality, and timelines.
- Provide technical leadership, solution consulting, effort estimation, roadmap planning, stakeholder management, and delivery governance.
- Collaborate with customers, architecture, delivery, managed services, and customer operations teams.
- Drive automation, operational efficiency, continuous improvement, and service excellence.
- Mentor engineers and technical leads and contribute to PoCs, technical interviews, training, and product evaluations.
Requirements
- 10+ years of experience in telecom and/or IT systems design, implementation, integration, and operations, including 5+ years in solution, integration, or enterprise architecture.
- Strong expertise in solution architecture, system design, enterprise integration, and IT Service Assurance solutions.
- Experience delivering OSS/BSS system integration and managed services projects.
- Knowledge of fault management, performance management, reporting, monitoring, and automation solutions.
- Hands-on experience with SNMP, Zabbix, ELK Stack, Prometheus, Grafana, Kibana, OpenTelemetry, and Jasper Reports.
- Experience with REST APIs, Kafka, and RabbitMQ; familiarity with integration architectures and microservices.
- Hands-on experience with Docker, Kubernetes, and preferably OpenShift.
- Understanding of cloud platforms, IT infrastructure, virtualization, Linux, Windows, networking, inventory, and topology management.
- Proficiency in Python, Shell, Perl, JavaScript, XML, and database technologies.
- Strong customer-facing communication, presentation, consulting, negotiation, analytical, problem-solving, and stakeholder management skills.
- ITIL certification or knowledge, AI/ML exposure, and willingness to travel for short-term national and international assignments are advantageous.
- Academic credentials must be from recognized and accredited institutions and are subject to verification.
Benefits
- Opportunity to work on challenging global telecom and IT customer solutions at Ericsson.
- Short-term national and international travel may be required.
- The role is based in Kolkata, India.
Tech Stack
Apache KafkaDockerGrafanaJavaScriptKibanaKubernetesLinuxOpenShiftPerlPrometheusPythonRabbitMQWindows
Categories
Solutions Engineering
About Ericsson
Ericsson is a publicly traded telecommunications vendor that builds mobile network infrastructure (RAN, core, OSS/BSS), cloud platforms, and managed services for communications providers and enterprises. Founded in 1876 and headquartered in Kista, Stockholm, it supplies 5G systems to operators worldwide and owns Vonage, expanding network APIs and enterprise communications offerings.