Twilio

Software Engineer (L3)

Twilio
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2 days ago
Remote, IndiaSenior

Responsibilities

  • Design and deliver robust, high-scale routing experiences for Twilio Segment Data Pipelines.
  • Operate always-available distributed systems in cloud environments.
  • Collaborate with product, design, and engineering teams to define scalable and usable solutions.
  • Communicate technical decisions, trade-offs, customer impact, and team alignment.
  • Mentor junior engineers and contribute to technical excellence and continuous learning.
  • Participate in on-call rotation, troubleshoot managed services, improve reliability, and refine operational tooling and processes.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.
  • 5–7 years of experience writing production-grade code in a modern programming language.
  • Hands-on experience with high-scale messaging or streaming systems and processing engines.
  • Proficiency in Go, Java, Python, or similar object-oriented languages.
  • Experience operating large-scale distributed systems on cloud infrastructure.
  • Experience shipping services using a CI/CD development paradigm.
  • Desired experience with Kubernetes, EKS, ECS, Docker, distributed systems, high-scale ingestion, cloud-native architecture, data stores, distributed caching, Datadog, Grafana, Prometheus, and AI/ML technologies.
  • Strong service-design, communication, problem-solving, operational-excellence, and collaboration skills.

Benefits

  • Remote-first work arrangement within permitted locations in Delhi, Karnataka, Maharashtra, Telangana, and Tamil Nadu, with occasional in-person meetings and travel.
  • Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and other location-dependent benefits.
  • Support for employee volunteering and charitable donations.

Tech Stack

DatadogDockerGoGrafanaJavaKubernetesPrometheusPython

Categories

BackendData Engineering
Twilio

About Twilio

5,001-10,000 employees

Twilio builds a cloud customer-engagement platform centered on programmable communications APIs for SMS, voice, WhatsApp, email, and verification, plus Segment CDP and the Flex contact center. It sells usage-based and subscription SaaS to developers and enterprises to embed messaging, calling, authentication, and data-driven marketing into apps. Founded in 2008 and headquartered in San Francisco, Twilio is a public company listed on the NYSE.

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