6 days ago
Manchester, United KingdomSenior
Responsibilities
- Lead integration scoping sessions with UK police forces and define system connections, data flows, and delivery effort.
- Prepare interface specifications and obtain formal approval from forces and their suppliers.
- Review partner integration designs, data mappings, test results, and release readiness.
- Coordinate onboarding, licensing, and testing with national policing and criminal justice system owners.
- Test integrations with force data and resolve mapping issues before user acceptance testing.
- Investigate test and production integration issues using logs, monitoring tools, and data queries.
- Establish secure on-premises and cloud connectivity with force IT teams, network teams, and cloud engineers.
- Track project status, risks, and required actions and report them to internal and customer stakeholders.
- Assess integration requirements for contracts and tenders and confirm delivery feasibility.
- Oversee third-party and contractor delivery teams and manage multiple concurrent integration projects.
Requirements
- 8+ years of experience designing and delivering system integrations.
- Experience managing multiple integration projects and working directly with customers, suppliers, partners, and contractors.
- Ability to interpret API specifications, build and validate data mappings, analyze logs, and query data to diagnose issues.
- Experience with REST and SOAP APIs, XML and JSON, data transformation and validation, message-based and file-based integrations, secure file transfer, and iPaaS platforms.
- Working knowledge of AWS and Linux and familiarity with containers, Kubernetes, CI/CD, GitOps deployment tools, and Argo CD.
- Knowledge of networking fundamentals, firewalls, private connectivity, authentication, and certificates.
- Ability to obtain and maintain Non-Police Personnel Vetting Level 3 (NPPV3); existing NPPV3 is preferred.
- Right to work in the UK and ability to work with police data that must remain in the UK.
- Experience in UK policing, criminal justice, public-sector systems, or related data protection requirements is desirable.
- Strong organization, communication, judgment, accountability, and ability to remain composed during critical interface issues.
Benefits
- 28 days of holiday plus UK bank holidays.
- Fully paid private medical, dental, and vision insurance for the employee and dependents through AXA Health and BUPA.
- 18 weeks of paid parental leave for primary caregivers plus a ramp-back program.
- Income protection, death-in-service cover, and a Nest pension with a 3% employer contribution.
- Gym reimbursement for the employee and partner, equipment allowance for a home office, and fully covered Spring Health membership.
- Claude Code Enterprise and ChatGPT Enterprise licenses provided.
- Company performance-based bonus, paid one-month sabbatical at the five-year anniversary, biannual hackathons, and learning budget.
- Travel to police forces and partner sites across the UK as required, with some UK afternoon or early-evening meetings due to US-based team members.
Tech Stack
Categories
Solutions Engineering
About Mark43
Mark43 builds cloud-based public safety software—computer-aided dispatch, records management, and analytics—for state, local, and federal agencies, delivered as a SaaS platform. Founded in 2012 and headquartered in New York, the privately held company helps agencies replace legacy on-prem systems to streamline incident response, reporting, and data sharing across jurisdictions.