Technical Lead, Web Content Management Systems (WCMS)
City of New York12 hours ago
Brooklyn, NY, USAStaff+
Responsibilities
- Provide hands-on technical leadership and engineering oversight for Adobe Experience Manager architecture, development, delivery, microsites, digital asset management, content-as-a-service, and system integrations.
- Translate stakeholder requirements into reusable, maintainable templates, components, and services for scalable, secure, and reliable content delivery.
- Establish coding standards, development practices, architectural patterns, and code review processes.
- Lead automation and optimization of WCMS DevOps processes to improve deployment reliability, operational consistency, engineering efficiency, and developer productivity.
- Mentor team members, provide technical guidance, share knowledge, and promote engineering ownership and continuous improvement.
- Maintain technical documentation, designs, and operational runbooks supporting reliability, availability, production support, and institutional knowledge.
- Provide operational support and targeted enhancements for OpenText Web CMS, WordPress, and other WCMS platforms.
- Handle special projects and initiatives as assigned.
Requirements
- Master’s degree in computer science and three years of progressively responsible full-time IT experience, including at least 18 months in an administrative, managerial, executive, or supervisory capacity.
- Bachelor’s degree and four years of progressively responsible full-time IT experience, including the required management or supervisory experience.
- Four-year high school diploma or equivalent and six years of progressively responsible full-time IT experience, including the required management or supervisory experience.
- A satisfactory combination of education and experience may qualify, but all candidates must have at least a four-year high school diploma or equivalent and at least three years of qualifying IT experience, including 18 months of administrative, managerial, executive, or supervisory experience.
- Qualifying IT experience may include applications development, systems development, data communications and networking, database administration, data processing, or user services.
- Undergraduate credits may substitute for up to two years of required IT experience, and graduate computer science credits may substitute for up to one year, but education credits cannot replace the required 18 months of administrative, managerial, executive, or supervisory experience.
- Applicants must be permanent City employees in the title, reachable on the current civil service list, or otherwise meet the stated eligibility requirements.
Benefits
- City employment offers benefits and the opportunity to work on projects affecting millions of constituents.
- Work location is Brooklyn, New York.
- The standard shift is daytime, but nights, evenings, and weekends may be required for 24/7 operations.
About City of New York
The City of New York is the municipal government for the five boroughs, delivering public services such as housing, social assistance, public safety, and digital tools for residents and businesses. It is publicly funded and operates agencies including the Department of Social Services (HRA and DHS) and the New York City Housing Authority. Headquartered in New York, NY, it builds and maintains large-scale systems supporting benefits eligibility, case management, housing, and civic services.