Forward Deployed Engineer (NEW)
Standard Template Labs5 hours ago
New York, NY, USAMid Level
Base Salary
$140k - $200k/yr
Responsibilities
- Deploy STLabs in enterprise environments and map customer service workflows, potentially on-site with teammates.
- Develop and increment production integrations, data pipelines, agent workflows, and internal tooling.
- Integrate the platform with customers’ ticketing, identity, device-management, knowledge-base, and other enterprise systems.
- Own live customer deployments and feed deployment insights back into the product.
- Work directly with customers and translate their operational constraints into practical software solutions.
Requirements
- 2–3 years of professional software development experience, or a strong engineering degree plus an internship involving a shipped project.
- Comfort with Python and TypeScript, or the ability to become productive with them within two months.
- Experience integrating third-party APIs and working with messy, undocumented, production data.
- Evidence of building tools, applications, or open-source contributions beyond assigned work.
- Willingness to work directly with customers and provide specific examples of persistence through unglamorous work.
- Preferred: hands-on shipped LLM work involving agents, tool use, retrieval, or evaluations.
- Preferred: exposure to ITSM, CMDB, or enterprise IT operations.
- Preferred: two years of technical consulting or solutions engineering experience combined with a desire to write more code.
Benefits
- Competitive compensation, equity, and benefits package.
- On-site collaborative workspace in Midtown Manhattan, five days per week.
- Potential travel to customer sites.
- High-ownership environment with meaningful weekly releases and direct customer impact.
Tech Stack
Categories
Forward Deployed
About Standard Template Labs
Standard Template Labs builds an AI-native service and configuration management platform for enterprises, designed to learn how work happens and automate coordination across teams. The product uses a graph-based architecture and is offered as enterprise software for IT operations and business process owners. The company is privately held, headquartered in New York, and founded in 2025.