Customer IAM Operations group - Reliability Engineer, Associate
Marks & Spencer Group plc14 hours ago
Singapore, SingaporeMid Level
Responsibilities
- Build, maintain, optimize, and troubleshoot global IAM services and distributed production environments.
- Integrate IAM solutions across the organization and align IAM infrastructure with current and future business requirements.
- Administer, upgrade, migrate, patch, configure, and manage certificates for IAM platforms.
- Apply SRE principles, automation, and continuous improvement practices to enhance reliability, security, availability, performance, and scalability.
- Participate in on-call rotations, incident response, post-incident reviews, business continuity, and disaster recovery efforts.
- Collaborate with development, infrastructure, engineering, support, and business stakeholders to resolve complex issues and improve service architecture.
Requirements
- Experience in IAM operations, Site Reliability Engineering, Systems Engineering, Platform Engineering, or a related technical role.
- Strong understanding of IAM platforms, authentication, authorization, federation, access management, enterprise security standards, and best practices.
- Hands-on experience with Transmit Security or related authentication products; experience with ForgeRock, Ping Identity, Okta, or Azure AD is preferred.
- Intermediate Windows and Red Hat Linux administration skills and proficiency in at least one of PowerShell, Python, Shell, or Perl.
- Experience troubleshooting distributed applications and supporting mission-critical production environments in large-scale enterprises.
- Familiarity with Splunk, Grafana, ServiceNow, Jira, Jenkins, cloud platforms, automation technologies, DevOps, and infrastructure-as-code practices.
- Knowledge of SSO, OAuth, OpenID Connect, SAML, and MFA technologies is preferred.
- ITIL, CISSP, Security+, or similar certifications are preferred.
- Strong communication, documentation, analytical, problem-solving, collaboration, and prioritization skills.
Benefits
- Morgan Stanley offers comprehensive employee benefits and perks supporting employees and their families throughout their work-life journey.
- The company provides opportunities for career mobility and advancement.
- The employer emphasizes an inclusive, diverse, and collaborative workplace.
About Marks & Spencer Group plc
Marks & Spencer Group plc is a British retailer selling clothing, home goods, and food to consumers through stores and ecommerce, with a focus on own-brand products. The company is listed on the London Stock Exchange, was founded in 1884, and is headquartered in London. In the UK, its online grocery offering runs via Ocado Retail, a joint venture in which M&S holds a significant stake.