7 days ago
Pune, IndiaSenior
Responsibilities
- Design, develop, test, and deploy Salesforce Field Service solutions using Lightning Web Components, Apex, triggers, workflows, Process Builder flows, and integrations.
- Configure and customize FSL scheduling, dispatching, optimization, mobile workflows, and work orders.
- Develop and maintain integrations between Salesforce FSL and external systems using APIs and middleware.
- Gather requirements from business stakeholders, analyze processes, and translate needs into technical specifications.
- Participate in code reviews, follow development standards, troubleshoot FSL issues, and maintain technical documentation.
- Provide technical guidance and mentorship to junior developers and stay current with Salesforce FSL releases and best practices.
Requirements
- Bachelor’s degree in engineering, computer science, information technology, or a related qualification, or an MCA.
- Relevant Salesforce development experience with a strong focus on Field Service.
- Extensive experience with Apex, Visualforce, Lightning Web Components, and Salesforce development tools.
- Deep understanding of Salesforce FSL architecture, data model, and functionality, including mobile customization and offline capabilities.
- Proficiency with REST and SOAP APIs and Salesforce integrations with external systems.
- Understanding of object-oriented programming, design patterns, Agile/Scrum, problem-solving, communication, and collaboration.
- Salesforce certifications such as Platform Developer I/II or Field Service Lightning Consultant are highly desirable.
- Experience with other Salesforce clouds, CI/CD and DevOps practices, and testing frameworks such as Apex Unit Tests and Jest is preferred.
- English proficiency is required.
Benefits
- Regular hybrid position in India with any work shift.
- Hands-on experience, mentorship, and learning opportunities supporting career development.
- Opportunity to work on AI-powered enterprise transformation initiatives with global clients.
Tech Stack
Categories
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.