Commercial Solutions Engineer - London
CodeRabbit4 months ago
London, United KingdomMid Level
H1B Sponsor
Responsibilities
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
- Deliver product demonstrations and Proofs of Value showcasing the CodeRabbit platform.
- Help respond to customer security questionnaires.
- Provide customer feedback and collaborate with Product and Engineering to address issues and improve the product experience.
- Monitor industry trends and emerging technologies in AI-powered development tools and platforms.
- Improve internal tools and document playbooks, guides, and best practices.
- Support the transition from pre-sales to post-sales for smooth customer onboarding.
Requirements
- At least 2 years of experience in a customer-facing technical role.
- Hands-on experience helping customers succeed with a technical platform.
- Experience with software development tools and platforms.
- Comfort working with the command line.
- Knowledge of cloud platforms such as AWS, GCP, or Azure.
- Strong communication, interpersonal, organizational, and customer-management skills.
- Ability to manage multiple customer needs, learn new skills, solve new problems, and take ownership.
- Willingness to mentor and upskill peers through training and shadowing.
- Bonus: experience with Kubernetes, Terraform, or GitHub Actions.
Tech Stack
Categories
Solutions Engineering
About CodeRabbit
CodeRabbit is an innovative, AI-driven platform that transforms the way code reviews are done. It delivers context-aware, human-like reviews, improving code quality, reducing the time and effort required for thorough manual code reviews, and enabling teams to ship software faster. Trusted by over a thousand organizations, including The Economist, Life360, ConsumerAffairs, Hasura, and many more, to improve their code review workflow. CodeRabbit is SOC 2 Type 2, GDPR certified, and doesn't train on customer's proprietary code.