Senior Site Reliability Engineer for Fuse Team
Bloomreach2 months ago
Prague, CzechiaSenior
Responsibilities
- Own and improve the reliability of Fuse services, workers, APIs, queues, storage systems, and destination synchronization pipelines.
- Define SLIs, SLOs, error budgets, dashboards, alerts, and end-to-end observability for critical customer-facing workflows.
- Improve the reliability, scalability, consistency, migration safety, and recovery of PostgreSQL/Cloud SQL, Bigtable, Elasticsearch, GCS, Kafka, and related systems.
- Own Kubernetes configuration, deployment automation, progressive rollouts, rollback, CI/CD, infrastructure tooling, testing environments, and executable runbooks.
- Participate in the Fuse L3/on-call rotation, lead incident investigation and mitigation, conduct blameless reviews, and reduce recurring support demand.
- Enforce security, compliance, least privilege, workload identity, authentication, authorization, encryption, auditability, and multi-tenant customer isolation.
- Review system designs for failure modes, retries, idempotency, backpressure, ordering, consistency, timeouts, cancellation, recovery, and operational ownership.
- Coach engineers on production readiness, operational testing, debugging, and sustainable on-call practices.
Requirements
- Strong hands-on experience operating services on Kubernetes in a major cloud environment, ideally GCP.
- Strong experience with observability and incident diagnosis for distributed systems.
- Experience with Go or Python; practical ability in both is a strong advantage.
- Experience operating at least one relational database, preferably PostgreSQL or Cloud SQL.
- Experience with large-scale data or indexing systems such as Bigtable, Elasticsearch/OpenSearch, Kafka, GCS, or comparable technologies.
- Experience designing or operating asynchronous job-processing systems, queues, workers, and retry mechanisms.
- Experience with CI/CD, Infrastructure as Code, deployment automation, and safe database migrations.
- Understanding of API reliability, rate limiting, backpressure, idempotency, and multi-tenant isolation.
- Comfort participating in an on-call rotation and responding to production incidents.
- Ability to work effectively in a distributed, remote-first team.
- Practical use of AI coding tools while retaining engineering judgment.
- Strongly preferred experience with catalog, product-data, ingestion, transformation, or indexing platforms.
- Strongly preferred experience with Elasticsearch/OpenSearch clusters, shard management, index lifecycle, routing, reindexing, Bigtable or distributed wide-column databases, consistency validation, bulk ingestion, synchronization, and cross-team reliability initiatives.
- Strongly preferred familiarity with ISO, SOC 2, data-isolation, retention, and audit requirements.
Benefits
- Full-time work from Bratislava, Prague, or Brno, or remotely from Czechia or Slovakia.
- Flexible working hours and a virtual-first model with Bloomreach hubs across three continents.
- Five paid days off for volunteering, subject to employment type.
- Company events and a freedom-and-trust culture with limited bureaucracy.
- People Development Program, communication coaching, and professional development opportunities.
- Annual $1,500 professional education budget for books, courses, certifications, and similar products.
- Employee Assistance Program, Calm subscription, sports, yoga, and meditation opportunities.
- Quarterly global DisConnect days and extended parental leave of up to 26 calendar weeks for primary caregivers.
- Restricted Stock Units or Stock Options, company performance bonus, employee referral bonus of up to $3,000, and work-anniversary rewards, subject to role, seniority, location, and employment type.
Tech Stack
Apache KafkaElasticsearchGoGoogle Cloud PlatformGrafanaJavaKubernetesMongoDBPostgreSQLPrometheusPythonRedisSQL
Categories
Site Reliability
About Bloomreach
Bloomreach builds an AI-driven personalization platform for e‑commerce, combining customer and product data to power marketing automation, on-site search/merchandising, and headless content. Delivered as SaaS with APIs, its products (Engagement, Discovery, and Content) are used by more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Founded in 2009 and headquartered in Mountain View, California, the company is privately held.