NICE

Software Engineer, CX

NICE
Apply
23 days ago
Pune, IndiaMid Level

Responsibilities

  • Design, develop, test, debug, and maintain scalable Java and Node.js applications.
  • Implement software features according to design and business requirements.
  • Write clean, efficient, maintainable, and enterprise-grade code.
  • Test software using unit tests, system tests, and automation.
  • Collaborate with product managers, designers, developers, and multidisciplinary Agile teams.
  • Develop and enhance software written in Java Spring Boot.
  • Consider scalability, hardware capabilities, cross-environment compatibility, and platform implications.
  • Handle inter-process communications efficiently and resolve application bugs.
  • Research improvements, present projects, and recommend process enhancements and engineering best practices.
  • Deliver application work within aggressive deadlines.

Requirements

  • Degree in Computer Science or a related discipline, such as BE, BTech, MTech, or MCA.
  • 3–4 years of hands-on software development experience with Node.js, TypeScript, and AngularJS or ReactJS.
  • Strong knowledge of Node.js and AWS.
  • Proficiency in JavaScript or TypeScript.
  • Experience with Docker containers running on Kubernetes.
  • Working knowledge of unit testing, object-oriented software design, and data structures and algorithms.
  • Strong communication, problem-solving, ownership, teamwork, and learning skills.
  • Preferred experience with Jira, Snowflake, automation and testing tools, Agile development processes, and CI/CD environments.
  • Technical or team lead experience and contact center domain experience are bonuses.

Benefits

  • NICE-FLEX hybrid work model with two days in the office and three days remote each week.
  • Opportunities to learn and grow within a global company, with internal career opportunities across roles, disciplines, domains, and locations.
  • Collaborative, fast-paced, and creative work environment.
NICE

About NICE

10,000+ employees

NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.

Contact me