C3.ai

Senior/Lead Site Reliability Engineer – Federal

C3.ai
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1 month ago
Tysons, VA, USASenior / Staff+

Base Salary

$159k - $230k/yr

Responsibilities

  • Design and implement customized C3 AI Platform installations for Federal customers.
  • Maximize system uptime and availability while meeting functional and performance SLAs.
  • Establish monitoring and alerting for critical system components.
  • Resolve complex critical-service problems and build automation to prevent recurrence.
  • Lead scripting and automation for system updates and upgrades.
  • Set up infrastructure, tools, and frameworks to streamline deployments.
  • Collaborate with Services and Engineering teams.
  • Travel to customer sites up to 50%.

Requirements

  • Bachelor’s degree in STEM or a comparable area of study.
  • U.S. citizenship and an active U.S. Government Security Secret clearance or higher; Top Secret is preferred.
  • Experience deploying, managing, and operating scalable, fault-tolerant Kubernetes-based infrastructure in AWS and Azure; on-premises experience is preferred.
  • Expertise in Linux operating systems, networking, and database concepts.
  • Expertise with cloud providers including Amazon Web Services, Azure, and GCP.
  • Experience with infrastructure-as-code tools such as Terraform, Ansible, or Puppet.
  • Experience with Ruby, Bash, or Python for system automation and monitoring.
  • Experience supporting commercial SaaS solutions as a DevOps engineer or systems administrator.
  • Customer-facing experience is a plus.
  • Strong problem-solving, critical-thinking, and communication skills.
  • Must be authorized to work in the United States without current or future company sponsorship.

Benefits

  • Benefits include excellent benefits and a generous equity plan.
  • The role is based in Tysons, VA or Redwood City, CA and requires travel to customer sites up to 50%.

Categories

DevOpsSite Reliability
C3.ai

About C3.ai

1,001-5,000 employees

C3 AI builds enterprise AI software, including the C3 Agentic AI Platform for developing and operating AI applications, a suite of industry-specific SaaS applications, and C3 Generative AI for domain-specific use cases. It sells to large enterprises and public-sector organizations via subscriptions and services. Founded in 2009 and headquartered in Redwood City, California, C3 AI is a public company trading on the NYSE (ticker: AI) and also listed on Mexico’s BMV.

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