Senior AI Solution Architect
Staples Canada1 day ago
Remote, United States or Framingham, MA, USASenior
Responsibilities
- Embed with Marketplace operations, product, and commercial teams to understand workflows, processes, edge cases, and operational needs.
- Identify, prioritize, and frame AI and automation opportunities based on business impact, scalability, and feasibility.
- Translate ambiguous business problems into technical approaches, solution hypotheses, and build plans.
- Build and deploy rapid prototypes or proof of concepts using enterprise data and AI/ML and LLM tooling.
- Validate solutions with real-world data and workflows and demonstrate measurable business value.
- Partner with Technology and Data/AI teams to transition validated prototypes into scalable, production-ready solutions.
- Bridge business stakeholders and technical teams by maintaining clear requirements and continuity of context.
- Drive adoption through rollout, iteration, and performance measurement.
- Establish and track metrics for efficiency, cost reduction, revenue impact, and user adoption.
- Lead or coordinate multiple concurrent initiatives and mentor less experienced team members.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical field, or equivalent work experience.
- 10+ years of overall experience in software engineering or technical solution development.
- Experience building and deploying AI, machine learning, automation, or data-driven solutions in a business or enterprise environment.
- Experience writing code and delivering working prototypes with modern programming languages such as Python or Java.
- Experience translating business requirements into technical solutions with business stakeholders.
- Experience delivering solutions from concept through prototype validation.
- Experience integrating or working with structured and unstructured data sources.
- Experience managing multiple complex projects or initiatives simultaneously.
- Preferred: master’s degree or advanced technical training.
- Preferred: experience in eCommerce, marketplaces, retail, or adjacent industries.
- Preferred: experience implementing AI or automation solutions in large, matrixed enterprise environments.
- Preferred: familiarity with enterprise data platforms, cloud environments, and modern AI/LLM tooling ecosystems.
- Preferred: experience working across business units and centralized technology or data organizations.
- Preferred: experience contributing to reusable platforms, frameworks, or internal tools.
- Preferred: prior forward-deployed engineering, solutions engineering, or similar business-embedded technical experience.
- Preferred: experience quantifying and communicating the business impact of technical solutions.
Benefits
- Inclusive culture with associate-led Business Resource Groups.
- 22 days of PTO plus a holiday schedule with 7 observed paid holidays and 1 floating holiday.
- Online and retail discounts.
- Company-match 401(k) plan.
- Physical and mental health wellness programs.
- Preferred work location is the Framingham, MA headquarters, with 100% remote work available and travel as needed.
About Staples Canada
Staples Canada is a privately held retailer of office supplies, technology, furniture, and business services for consumers, educators, and small businesses. It sells online and through nearly 300 stores across Canada, offering printing, tech support, shipping, and workplace solutions alongside products. Headquartered in Richmond Hill, Ontario, it has served the Canadian market for over 30 years and operates distribution and fulfillment networks to support e-commerce and store operations.