2 hours ago
Base Salary
$87k - $109k/yr
Responsibilities
- Own end-to-end delivery of common customer integrations, including purchase orders, bookings, shipping notifications, shipment milestones, and freight invoices.
- Gather functional requirements and own requirements design, functional testing, and operations-impact deliverables for complex integration projects.
- Facilitate User Acceptance Testing and secure customer and Client Solutions approval before integration go-live.
- Partner with cross-functional teams to drive adoption, troubleshoot integration issues, update SOPs, and recommend product improvements.
- Support Account Executives and customers with integration-related requests during the pre-sales process.
- Use AI-assisted tools to accelerate integration testing, documentation, troubleshooting, and workflow automation.
Requirements
- Strong analytical, problem-solving, communication, organizational, and project leadership skills.
- Ability to drive integrations between Flexport, customers, and ERP, TMS, WMS, or other business systems.
- Familiarity with FTP, SFTP, AS2, JSON, XML, and delimited file formats.
- Bachelor's degree in a technical field or relevant work experience.
- At least 3 years of work experience.
- Preferred experience with EDI X12, EDIFACT, APIs, data analytics, data manipulation, system integrations, supply chain, logistics, or operations.
- Willingness to travel up to 25%.
Benefits
- The US base salary range is $87,120–$108,900, excluding bonus, equity, and benefits.
- Benefits include medical, dental, flexible time off, bonus, and equity.
- The posting is marked onsite, and the role may require travel up to 25%.
Categories
Solutions Engineering
About Flexport
Flexport builds a cloud-based platform for freight forwarding and customs brokerage, combining ocean, air, and truck booking with shipment tracking and analytics for importers and exporters. It earns fees for logistics services and provides supply chain visibility software that integrates with warehousing and trade compliance workflows. Founded in 2013 and headquartered in San Francisco, the privately held company operates globally across major trade lanes.