1 month ago
Remote, United States or Boston, MA, USAStaff+
Base Salary
$165k - $253k/yr
Responsibilities
- Design and build AI-powered workflows, agent-based systems, reusable agent architectures, prompt libraries, workflow templates, and automation frameworks.
- Build and maintain workflow automation and orchestration connecting AI agents, data, and business systems.
- Integrate AI solutions with Salesforce, Eloqua, SiteCore, internal data platforms, MCPs, APIs, and connectors.
- Establish monitoring, logging, evaluation, validation, quality, governance, compliance, auditability, and reporting mechanisms for AI systems.
- Partner with marketing teams to identify automation opportunities, translate business needs into technical solutions, train users, drive adoption, and document processes and best practices.
- Evaluate emerging AI technologies and identify opportunities to improve marketing productivity, campaign delivery, operational efficiency, and system scalability.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent practical experience.
- At least 5 years of software engineering experience and at least 2 years of hands-on experience building and deploying production AI or LLM-powered applications.
- Strong Python development experience and experience with LLM APIs such as Anthropic Claude, OpenAI GPT, and Gemini.
- Experience with workflow automation or orchestration platforms such as n8n, Airflow, Temporal, Zapier, or comparable tools.
- Experience integrating CRM, marketing automation, enterprise, and business systems.
- Strong understanding of prompt design, evaluation methodologies, production AI operations, communication, and stakeholder management.
- Preferred qualifications include multi-agent systems, agent orchestration frameworks, MCP, tool-use architectures, retrieval-augmented generation, MLOps, AI observability, internal platforms, marketing technology, AI governance, validation, and audit trails.
- Applicants are encouraged to provide evidence of shipped production agents, tools, workflows, repositories, demos, or live systems.
Benefits
- Remote U.S. candidates will be considered, with Boston-area candidates preferred; limited travel may be required for collaboration, workshops, and business meetings.
- Employees may be eligible for medical, dental, vision, paid time off, sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage, and commuter subsidies for office-assigned employees.
- Additional programs may include a performance-based bonus, employee share purchase program, and eligibility for equity programs.
Tech Stack
Apache AirflowPython
Categories
About PTC
PTC is a public software company that provides CAD, PLM, IoT, and AR platforms for manufacturers, including Creo, Windchill, ThingWorx, Vuforia, and the Onshape SaaS CAD system. It sells enterprise subscriptions and services that help industrial companies design products, manage lifecycles, and connect equipment and service operations. Founded in 1985 and headquartered in Boston, it trades on Nasdaq (PTC) and serves global discrete manufacturing and industrial markets.