4 hours ago
Remote, CanadaSenior
Responsibilities
- Develop and deliver scalable AI features that help users detect, triage, and resolve incidents using observability data and tools.
- Prototype, test, ship, and iterate on LLM- and agent-powered workflows for incident lifecycle management and automated analysis.
- Collaborate with data analysts, product managers, and designers to integrate agentic components with internal tools, alerting systems, runbooks, and developer workflows.
- Own AI solutions end to end, ensuring they are scalable, maintainable, and aligned with user workflows.
- Use AI-assisted development tools and contribute effectively in a collaborative cross-functional environment.
Requirements
- Strong experience building production backend and/or full-stack software systems.
- Experience with LLMs, prompt engineering, and applications powered by generative AI.
- A proven track record of delivering software that reached production and is actively used by customers or users.
- Exposure to cloud-native environments such as AWS, GCP, or Azure.
- Experience using observability tools to understand and troubleshoot system behavior.
- Ability to work independently, iterate quickly, define scope amid ambiguity, communicate effectively, and collaborate cross-functionally.
Benefits
- 100% remote work with applicants currently sought from Canada time zones.
- Company-funded usage budget for AI coding assistants and access to frontier models from OpenAI, Anthropic, and Google.
- Restricted Stock Units included for all roles.
- Career growth pathways, transparent communication, high autonomy, and a collaborative global culture.
- In-person onboarding.
- 30 days of annual leave per year, including three Grafana Shutdown Days, subject to local legislation.
Tech Stack
Categories
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.