5 hours ago
Base Salary
$128k - $204k/yr
Responsibilities
- Develop and own scalable AI features that help users detect, triage, and resolve incidents using observability data and tools.
- Prototype, test, ship, and iteratively improve LLM- and agent-powered workflows for incident lifecycle management and automated analysis.
- Integrate agentic components with internal tools, alerting systems, runbooks, and developer workflows.
- Collaborate with data analysts, product managers, designers, and other cross-functional partners on AI-driven product features.
- Ensure developed AI solutions are maintainable, scalable, aligned with user workflows, and delivered into production.
Requirements
- Production software engineering experience building backend and/or full-stack systems that are actively used by customers.
- Experience with LLMs, prompt engineering, and applications powered by generative AI.
- Experience working in cloud-native environments such as AWS, GCP, or Azure.
- Experience using observability tools to understand and troubleshoot system behavior.
- Strong ownership, experimentation, communication, collaboration, and ability to work independently in ambiguous environments.
- Bonus: experience with agent frameworks or multi-agent workflows; Kubernetes, Docker, Terraform, or similar deployment tooling; model fine-tuning; or observability tooling.
Benefits
- 100% remote work for applicants in USA time zones; the company operates as a remote-only organization.
- Restricted Stock Units are included for all roles, with bonus eligibility where applicable.
- Company-funded usage budget for AI coding assistants and access to frontier models from OpenAI, Anthropic, and Google.
- 30 days of annual leave, including three Grafana Shutdown Days, subject to local legislation.
- In-person onboarding is provided.
Categories
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.