Staff Agentic Software Engineer - US Ticketing Team Lead
Nucleus Security1 day ago
Remote, United StatesStaff+
Responsibilities
- Develop and maintain integrations that export vulnerability and asset data to ticketing and storage platforms such as Jira, ServiceNow, Azure DevOps, and S3.
- Build agentic tooling and automation for development, testing, validation, and CI/CD deployment.
- Use REST APIs and webhooks to send, extract, normalize, and transform data.
- Manage the full lifecycle of vulnerabilities across Nucleus and external ticketing systems.
- Lead the architecture and design of new connectors and improve the internal connector framework.
- Collaborate with product, QA, support, and platform engineering to keep integrations stable, scalable, and supportable.
- Own reliability and observability for connector infrastructure, including logging, metrics, and error handling.
- Maintain versioning, release cadence, backwards compatibility, and connector testing practices.
- Diagnose connector issues with QA and customer support and mentor other engineers.
Requirements
- 5+ years of professional software engineering experience.
- 2+ years of technical leadership experience.
- 1+ years of agentic software experience.
- Strong PHP experience, including modern PHP practices, Composer, and PSR standards.
- Deep REST API experience, including authentication, pagination, rate limiting, data normalization, and token refreshing.
- Experience writing testable code, unit and integration tests, and mocks for external APIs.
- Ability to lead technical efforts from design through release.
- Experience with version control systems, preferably Git, and CI/CD pipelines.
- Comfort working in Linux-based environments with strong debugging and problem-solving skills.
- Preferred: a master’s degree in computer science, cybersecurity, computer engineering, or a related field.
- Preferred: experience presenting technical topics, mentoring software engineers, and working with Laminas, security tools, ticketing solutions, Docker, relational databases, ExtJS, or React.
- Preferred: experience maintaining applications on Linux platforms in cloud environments.
Benefits
- Flexible remote work arrangements and an emphasis on work-life balance.
- Work with a high-performing team focused on creativity, autonomy, and innovation.
- Collaborate on products that improve the security posture of major organizations.
About Nucleus Security
Nucleus Security builds an exposure and vulnerability management SaaS platform for enterprise and government security teams. It ingests and normalizes asset, vulnerability, and threat intelligence from scanners, cloud services, and other tools to prioritize and orchestrate remediation at scale, supporting RBVM and application security workflows. Founded in 2019 and headquartered in Sarasota, Florida, the privately held company raised a Series C in 2026.