Responsibilities
- Build and improve Heidi’s localisation platform and workflows for global product scale.
- Develop AI-assisted translation pipelines with automation and human-in-the-loop review.
- Design systems that deliver localised content reliably across web and mobile applications.
- Build tools for linguists and product teams to review, manage, and improve translations.
- Contribute to developer tooling and open-source libraries for localisation and internationalisation workflows.
- Integrate localisation platforms such as Crowdin and Smartling into development and release pipelines.
- Work with JSON, XML, XLIFF, and source control systems.
- Collaborate with engineering, product, design, QA, and linguists to deliver high-quality multilingual experiences.
- Identify and resolve localisation issues across technical pipelines and UI/UX.
Requirements
- 3–10 years of professional software engineering experience.
- Experience working with cloud infrastructure such as AWS or GCP.
- Proficiency in Python or Go and comfort building tools and automation.
- Ability to solve practical problems and debug technical and linguistic issues.
- Clear communication and effective cross-functional collaboration.
- Commitment to product quality and user experiences across languages and regions.
- Experience with localisation platforms such as Crowdin or Smartling is beneficial.
- Familiarity with localisation and internationalisation principles is beneficial.
- Experience or interest in NLP or language-related systems is beneficial.
- Familiarity with infrastructure-as-code tools such as Terraform is beneficial.
- Experience building internal tools or developer platforms is beneficial.
- Multilingual experience and appreciation for cultural and linguistic differences are beneficial.
Benefits
- $1,000 annual learning and development budget.
- $150 per month health and wellness allowance.
- $500 home office budget.
- 26 weeks of paid primary parental leave and 18 weeks of paid secondary parental leave.
- Fertility support up to $10,000.
- Four weeks of work from anywhere per year.
- Serious equity.
- Flexible schedule focused on outcomes and sustainable performance.
About Heidi
Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001. Learn more at heidihealth.com